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E-commerce Marketing Assistant

3 weeks ago

Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc
- Manage the inventory of online platform effectively to avoid stock-outs and overselling
- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc
- Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction
- Manage to come up with solutions by communicating with online platform's customer service
- Coordination of packing & arrangement on the shipment base on our Logistics
- Uploading and maintaining all the SKUs selection on the e-commerce platform
- Support the Management team in exploring strategic initiatives for our online offering
- Assistance with price adjustments / promotion deals on e-commerce platform

**Requirement**:

- Minimum Diploma with 1 to 2 years relevant experience
- Able to adapt to a fast paced working environment with tight deadlines
- Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
- Team player with good interpersonal, oral and written communication skills

**Job Type**: Contract

**Salary**: RM2,600.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- Do you have own transport?

**Experience**:

- E-commerce: 2 years (preferred)