Online Customer Service

4 days ago

Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

**JOB DESCRIPTION**
- To handle, process and pack order from customer from website, media social and whatsapp.
- To update product updated stock in website, and company database
- To handle retail order from reseller (dropship, stockist, personal shopper and agent)
- To prepare sales and customer database report
- Responsible in handling & follow up customer inquiries
- To liaise with superior on product launching and sale
- To perform ad hoc task assigned by the management from time to time.

**Requirement**:

- At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in **Computer Science/Information Technology/Sales/Marketing/Administration or equivalent.**
- At least **1 year of working experience **in the related field is required for this position.
- Have working experience in sales/customer service/retail position will be advantages.
- Ability to handle multiple challenges and task concurrently.
- Command of office tools such as the Microsoft Office Suite (Excel, Word, Powerpoint) is necessary.
- Good interpersonal relationship and social skill.
- Able to start work immediately.

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

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