Welcome Desk Assistant

6 days ago

Pasir Gudang, Malaysia TANJONG PUTERI GOLF RESORT BERHAD Full time

**KEY RESPONSIBILITIES**:

- To provide a very good welcome experience to the resort guest.
- Ensure the efficient provision of front desk services including room guest, golfers and walk in guest.
- Maintain appropriates standard of conduct, dress code and appearance to project the image of the Resort
- Ensure and maintain a good hygienic standard and procedures including a social distancing and guest tracking have been practicing all the time while interacting with guest.
- Assist Front Office Supervisor and Executive to ensure the front desk services provided to guests and customers are fulfilling the resort’s quality standard.
- Assist Front Office Supervisor and Executive to ensure the guest check-in and check-out and golf registration process is in order and efficient and collect payment of green fee and other charges.
- Assist in golf tournament or competition set-up and it related preparation
- Ensure golfers registration are key-in into the golf registration system and issue receipt and course ticket.
- Coordinate with Front Office Supervisor and Executive in assigning room for pre-registered guest.
- Prepare rooming list in advance for tour groups and prepare keys itinerary with morning call information and meals arrangement.
- Ensure all billing instructions are accurately key into the System and ensure all the relevant documents are collected and attached with the Registration Card upon guest’s registration.
- Arrange and provide the details of wake-up call to telephone operator.
- Promote any resort’s event and package to customers and guests
- Provide the necessary information to guests/ customer as and when required by the customer.
- To ensure the cleanliness of the Front Desk areas.
- Report any customer’s or guest’s complaint to Front Office Manager/ Front Office Executive for further action.
- Assist Front Office Supervisor/ Front Office Executive in follow up the status of corrective action on customer’s complaint or request.
- Contribute to the protection procedure of guest and their properties.
- To be familiar with the resort’s emergency procedures and taking any necessary action to ensure the maximum safety of guests and employees in case of emergency.
- Actively engage with customers to collect feedback and other relevant information to share with the management to continuously improve the resort services and products.
- To assist any guests during any emergency circumstances, including responding to emergency calls to provide efficient and immediate care to the critically ill and injured, and assist with transport arrangements of the patient to a medical facility.
- To co-ordinate with F&B team for any special meal arrangement for late check-in guest

**Others**
- To answer the incoming call promptly and efficiently
- To clear room discrepancies before Night Auditor Posts room and tax
- To check the room revenue reports
- Handling membership subscription fee
- Perform other duties as and when required by the Management from time to time.

**Job Types**: Full-time, Permanent

**Salary**: From RM1,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

  • Front Desk Receptionist

    3 days ago

    Pasir Gudang, Malaysia I Sihat Dental Care Sdn Bhd Full time

    WE ARE HIRING! FRONT DESK RECEPTIONIST (I-SIHAT DENTAL CARE PASIR GUDANG) **Requirements**: - Female, Malay, 20-25 years old. - Single - Full commitment - Willing to learn - With or without experience (Experience in customer service will be an advantage). - Good communication skills. Job Scope: - Greeting and welcoming patients to the practice. -...

  • Service Desk Agent

    2 weeks ago

    Pasir Gudang, Malaysia Mesiniaga Berhad Full time

    **Work Location**: Pasir Gudang **Employment Type**: Contractual **Roles and Respons**ibilities** - Install, configure, troubleshoot and resolve all end users’ desktop computing issues including desktop/laptop hardware and software, supported mobile devices and peripherals such as printer, scanners, copiers, and other desktop-related equipment. - Support...

  • IT Assistant

    7 days ago

    Pasir Gudang, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    Duties and responsibilities - Provide comprehensive first-line technical support for hardware, software, and network-related issues through help desk operations. - Monitor and maintain network infrastructure, including regular system updates, patches, and security protocols. - Assist in user account management, including setup, permissions, and access...

  • Supervisor, Service Desk

    1 week ago

    Pasir Gudang, Malaysia MALAYSIA MARINE AND HEAVY ENGINEERING SDN BHD Full time

    JOB PURPOSE - Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner. JOB RESPONSIBILITIES - Resolve hardware or service problems by clarifying the...

  • Management Trainee

    7 days ago

    Pasir Gudang, Malaysia Electroloy Corporation Sdn Bhd Full time

    **Key Responsibilities**: - Assist in monitoring market trends (e.g., commodity, currency, metal prices) relevant to the company’s exposure - Support the execution trade and tracking of hedging transactions (e.g., forwards, options, futures) - Reconcile hedging positions and ensure proper accounting treatment - Assist in preparing reports for hedging...

  • Assistant IT Executive

    1 week ago

    Pasir Gudang, Malaysia PALMTOP VEGEOIL PRODUCTS SDN BHD Full time

    **Job Responsibility** - To support & maintain smooth functioning of service desk, follow-up on incidents/issues, hardware replacement & preventive maintenance. - To support & maintain smooth functioning of computer related equipment & support security updates for servers & infra equipment. - Responsible for SAP post-live/implementation technical support &...

  • HR Assistant

    6 days ago

    Pasir Gudang, Malaysia RM Leopad Sdn Bhd Full time

    Supporting all Human Resources & administrative activities which includes payroll administration. - Assist in attendance & payroll calculation. - Maintains employee information by entering and updating employment and status-change data. - Maintains and ensures all human resource information are kept confidential. - Support Admin...

  • Site Admin

    3 days ago

    Pasir Gudang, Malaysia Esstar Vision Sdn Bhd Full time

    **Responsibilities**: - Monitor and manage **workers’ welfare needs** such as water, electricity, hostel, and basic facilities at project sites. - Track and check **site materials**, ensuring sufficient stock and timely reporting of shortages. - Provide general administrative support to **site operations**, including attendance tracking and staff...

  • Assistant Supervisor

    3 days ago

    Pasir Gudang, Malaysia MCW EVENT SDN BHD Full time

    Position : Assistant Supervisor Location : Johor Bahru Salary : RM2,000 - RM2,800 **Requirements**: - Education Level: SPM, Certificate, Diploma, Degree (Fresh Graduates are most welcome) - No experiences needed - Able to start immediately **(urgent hiring)** - Good image **Responsibility**: - Engage with Event promotion base in selected...

  • Administrative Assistant

    1 week ago

    Pasir Gudang, Malaysia Masimo Full time

    **Job Summary**: Reception & Administrative Assistant provides support to management by attending to visitors, transferring phone calls, arrange domestic & external travel, collecting data for reports, filling, projects, handling office cleaning & services as well as performing Admin clerical functions and job assign from time to time by the...