Inside Sales Executive

1 week ago

Johor Bahru, Malaysia MICLOH Consulting Group Sdn Bhd Full time

**Positions are available in Johor Bahru and Penang (George Town)**

We offer a **highly attractive compensation package** — combining a **high basic salary**, **uncapped performance-based incentives**, and **comprehensive fringe benefits**.

This role is perfect for individuals who are **motivated by results**, love connecting with people, and want to be rewarded directly for their performance. If you’re ready to grow your income and career in a fast-paced, supportive, and purpose-driven environment, **this is your opportunity**.

**What You’ll Do**:

- Proactively **identify, engage, and qualify prospective students** for MICLOH’s executive education programs (e.g., Executive Degrees and EMBA) through **cold calling, WhatsApp, social media inquiries, referrals, and existing lead databases**.
- Conduct **consultative sales conversations** to understand the professional goals of potential participants and recommend the most suitable program based on their background and needs.
- Manage the **entire sales cycle independently** — from first contact, program explanation, objection handling, follow-up, to securing registration and payment.
- Develop a strong understanding of each program’s structure, benefits, learning outcomes, and accreditation in order to **clearly articulate the value proposition**.
- Build and nurture **trust-based relationships** with prospective students, guiding them through the decision-making process with professionalism and empathy.
- Ensure **timely and supportive after-sales follow-up** to confirm enrollment, support onboarding, and maintain high satisfaction levels for long-term engagement or referrals.
- **Update and maintain CRM records** for all leads and client interactions to ensure visibility into the sales pipeline and accurate reporting.
- Collaborate closely with **training, operations, and marketing teams** to ensure smooth coordination across the sales-to-onboarding journey.

**Who We’re Looking For**
- Enjoys engaging with people and has the confidence to speak with working professionals, HR leaders, and business owners via phone, WhatsApp, and online platforms.
- Prior experience in tele-sales, inside sales, education marketing, or online program enrollment is an advantage — but not required if you are willing to learn and grow.
- Experience in the education, training, consulting, or HR-related industry is a bonus.
- **Fluency in spoken and written Mandarin is essential**, as the role involves engaging with clients and delivering program information primarily in Mandarin. **Proficiency in English** is also required to support internal coordination and communication.
- Self-motivated, disciplined, and results-oriented, able to follow up with leads consistently and meet enrollment targets.
- Collaborative and dependable team player, with a positive attitude and a growth mindset.
- Tertiary education (Diploma or Degree) is an added advantage, but passion, attitude, and people skills matter most.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Gym membership
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

**Education**:

- Diploma/Advanced Diploma (preferred)

Work Location: In person

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