Account Manager
1 week ago
**Responsibilities**
- Building and maintaining strong relationships with clients, understanding their business needs and serving as the primary point of contact.
- Oversee and ensure the timely and successful delivery of projects according to objectives and client needs.
- Conducting market research and competitive analysis to identify trends, opportunities and challenges within specific industries or market segments.
- Developing and implementing marketing strategies for client accounts to drive engagement, retention and upsell opportunities.
- Identifying opportunities to cross-sell and upsell additional products and services based on their needs and preferences.
- Working closely with the business, sales, product and technical teams to align account specific marketing efforts to achieve desired outcome.
- Analyzing marketing performance data and obtaining client feedback to measure effectiveness of marketing efforts and identify areas for improvements.
- Prepare proposals and comfortable in presenting to clients.
- Manage all reporting about the health of individual customer accounts and clearly communicate progress to both internal and external stakeholders.
**Qualifications**
- Previous account management experience with 3-5 years in advertising/digital agency
- Proficient in both English and Bahasa Malaysia, both written and spoken
- **Digitally savvy**, articulate and well accustomed to a client facing role. Able to multi-task and have a positive mind set
- Strong attention to detail and willing to learn and improve. Good organization and planning skills
- At least a diploma or higher education in Advertising or Mass/Digital Communication
- Intermediate skills in Microsoft Office
- Willingness and ability to travel
- _Able to join immediately will be advantageous_
Pay: RM4,000.00 - RM6,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- How many years of experience do you have in account management or sales?
- Are you able to start immediately?
- What is your current/ last drawn salary?
- Do you possess your own transport?
Work Location: In person
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