Customer Service Representative

2 weeks ago


Sibu, Malaysia PT. Teknologi Perdana Indonesia Full time

We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia.

**Our team is constantly expanding, so our office is currently needs an additional specialist to perform the following duties**:
2. Monitor online service orders in the city, process notifications in a timely manner and respond to violations/errors.

3. Make outgoing calls to users to inform them about new features of our loyalty program or promotional offers.

4. Check drivers’ vehicles for compliance with company rules and requirements, vehicle branding.

5. Active participation in promotional campaigns outside the office.

6. Contact local businesses for advertising purposes.

**Benefits**:

- Stable monthly remuneration + yearly revision & increment;
- Petrol refunds;
- SOCSO and EPF contributions;
- Free online training program from the first day of working;
- Tech-savvy environment: accessible corporate software/CRM & educational platforms, work messenger & online telephony software, corporate news blog;
- Compact and well equipped office, regular schedule (5 days a week, 9am - 6pm)**;**:

- Annual leaves & sick leaves, paid holidays;
- Overtime claim;
- Professional development.

**Requirements**:

- SPM/Diploma/Bachelor's degree in any field;
- Strong command of English/Bahasa Melayu/Mandarin;
- Customer Service or Sales experience: min. 1 year;
- Pro-active attitude, friendly and outgoing personality;
- Excellent problem-solving skills;
- Computer literate (MS Office, Google Spreadsheet).

Pay: RM2,500.00 - RM2,800.00 per month

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Required notice period?
- Can you speak Mandarin?

**Language**:

- English (required)

**Location**:

- Sibu (required)


  • Sales Representative

    15 hours ago


    Sibu, Malaysia Asgard Resources Sdn Bhd Full time

    **bout the Role** **Key Responsibilities** - Develop and maintain strong relationships with existing and potential customers. - Identify and pursue new sales opportunities across assigned areas in Sarawak. - Present and promote company products/services to clients in a professional manner. - Achieve monthly and quarterly sales targets. - Conduct market...


  • Sibu, Sarawak, Malaysia CIMB BANK BERHAD Full time 30,000 - 60,000 per year

    We are lookng for a motivated Sales Representative to join our Team. The ideal candidate will help to drive sales by connecting with customers, understanding their needs, and promoting our products abnd services.Responsibilities :-Sell Banking Products: Promote and sell bank products like accounts, loans, and credit cards to meet sales goals.-Build...


  • Sibu, Sarawak, Malaysia Tribe Business Services Sdn Bhd Full time 36,000 per year

    We are seeking a fluent Mandarin and English speaker to deliver top-tier customer support in a fully remote capacity.The Role:You will be the frontline of our customer engagement, responsible for resolving inquiries and enhancing the client experience through digital channels (live chat and email). Your role will involve multitasking across various systems...


  • Sibu, Malaysia Sonic Hardware (Sarawak) Sdn Bhd Full time

    Maintain good relationship with existing hardware customers and develop new hardware customer. - To promote company targeted products based on assigned sales territory. - To achieve sales target according to budget and targets allocated. - Assist in implementation of sales strategy and promotion set by company. - Service existing accounts by obtaining sales...

  • Project Manager

    2 weeks ago


    Sibu, Malaysia MCC Technique Sdn Bhd Full time

    To undertake project installation works including rectification and servicing works related to services and other services as appropriate. - To ensure proper pre-project planning, project implementation, post project and mobilization and demobilization of manpower and equipment to site for project works. - To oversee the overall project activities throughout...

  • Service Crew

    2 weeks ago


    Sibu, Malaysia Well Done Group Full time

    **Customer Service**: - Greet and assist customers in a courteous and friendly manner. - Take food and beverage orders, providing recommendations and answering customer inquiries. **Order Fulfillment**: - Serve food and beverages promptly and accurately to customer tables. - Monitor dining areas to ensure customers have everything they need. **Cash...


  • Sibu, Malaysia Tribe Business Services Sdn Bhd Full time

    **Company Overview** Tribe, a dynamic customer support solutions provider, is expanding its remote team to support a premier client in the mobile gaming industry. We seek passionate professionals dedicated to delivering exceptional customer experiences through efficient inquiry resolution and proactive service excellence. **Key Responsibilities** -...

  • Pharmacy Assistant

    5 days ago


    Sibu, Malaysia PUBLIC MEDICARE GROUP Full time

    **Job description** **RESPONSIBILITIES**: Consistently deliver customer service in accordance with our customer service standards. Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups Help in maintaining reasonable dispensary stock levels Order items...

  • Pharmacy Assistant

    15 hours ago


    Sibu, Malaysia PUBLIC MEDICARE GROUP Full time

    **Job description** **RESPONSIBILITIES**: Consistently deliver customer service in accordance with our customer service standards. Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups Help in maintaining reasonable dispensary stock levels Order items...


  • Sibu, Sarawak, Malaysia Private Advertiser Full time 40,000 - 60,000 per year

    School/Learning Center Sales Admin Customer ServiceManage budgets, logistics and events or meetingsHandle scheduling, record-keeping and reportingEnsure the school complies with relevant laws and regulationsDevelop and run educational programsHire, train and advise staffCounsel students when neededResolve conflicts and other issuesCommunicate with parents,...