Veterinary Clinic Receptionist

2 weeks ago

Johor Bahru, Malaysia Global Pets Sdn Bhd Full time

**Responsibilities**
- Answer and triage phone calls from clients.
- Check-in clients according to appointment
- Monitor client flow from check-in to discharge
- Manage client's ward visits
- Provide clear and accurate dosing instruction to clients on medicines prescribed by Veterinarians.
- Manage medicine refill requested by client, always refer to Veterinarian for permission to refill.
- Coordinate with veterinary nurse for clinic's order on a weekly basis, keep record and follow-up on pending items.
- Purchase clinic and ward consumables, ordering uniforms and domestic items
- Manage and properly store in-patient property for easy retrieval
- Coordinate clinic's waste and sharp disposal with veterinary nurse, and ensuring practice compliance with waste and sharp items disposal regulations
- Arrange the entire schedule of appointments (outpatient, inpatient, surgical, pet transportation) for each day.
- Manage and prepare invoices, update the cash register and get ready the important assignments for the next day.
- Manage the Medical Suite system
- Work patiently with distressed, frustrated or disgruntled clients.

**Requirements**:

- Diploma in Animal Health and Production or Certificate in Veterinary Nursing
- STPM holders may be considered
- Experience working with animal is beneficial
- Effective communication skills
- Sound judgment and discretion when handling confidential information and documents
- Good communication skills
- Love, patience and compassion for animals
- Ability to handle and interact with animals
- Organizational skills
- Manual dexterity

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Attendance bonus

COVID-19 considerations:
YES

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)
- Bahasa Melayu (preferred)

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