Clinic Assistant

3 hours ago

Kota Damansara, Malaysia THOMSON HOSPITAL KOTA DAMANSARA Full time

**Responsibilities**:

- Greets patient in friendly and polite manner.
- Ensures patient’s Medical Record and relevant document is available prior to commencement of clinic.
- Assists consultants in procedures - invasive and non invasive and maintains privacy at all times.
- Directs patient to respective diagnostic department for investigation and treatment (e.g. to clinic, X-ray department, treatment room, physiotherapy etc.)
- Ensures follow-up appointments are issued, explained and keyed in HIS accordingly.
- Facilitates patient on admission to ward.
- Answers telephone calls and directs calls to consultant when necessary.
- Maintains clinic and procedure room cleanliness and tidiness upon utilizing.
- Ensures items used (e.g. consumables, procedures) are charged accordingly.
- Ensures adequate supplies (e.g. consumables, equipment etc.) prior to commencement of clinic.
- Maintains patient confidentiality at all times.
- Maintains systematic filling and ensures safe dispatch of Patient Records to Medical Record Department.
- All Clinical Assistants in the clinic shall be made aware and shall follow the formal relationships, lines of communication and authority as depicted on the organizational chart.
- For specialised Nursing areas, specific Job Duties & Responsibilities are detailed in the preceptorship book, and the employee’s initial on the job training (OJT).
- At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties.
- Enhance professional growth and development through reading of relevant literature, as well as attendance to relevant training programmes (internal & external).
- Perform other tasks / duties as assigned.

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