Vp, Cl, Prod Specialist

Job ID: 30023

Location: Kuala Lumpur, MY

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 27 May 2025

**Job Summary**
- Prioritize people development, develop skills, identify training needs and arrange learning opportunities for Chapter Members
- Resolve chapter conflicts, promote diversity and inclusion, encourage collaboration, innovation, and accountability within the Chapter
- Establish a culture of open feedback to foster growth
- Align talent development strategies with Chapter Area Leads
- Monitor performance, provide feedback and coaching, regularly assess skills for improvement opportunities also maintain Skill Metrics for respective chapter
- Attract and recruit high-quality talent to the organization and develop future leaders within the Chapter
- Lead the adoption of new technologies and methodologies, advance practices towards automation, innovation within the Chapter
- Encourage knowledge sharing, maintain documentation and knowledge repositories
- Track and report on OKRs & KPIs relevant to the Chapter
- Implement Change Delivery Standards in all stages of the product/service lifecycle
- Define roles and expectations using the chapter operating model to improve capabilities and performance
- Ensure artefacts and deliverables adhere to eSDLC, change delivery standards and comply with legal, regulatory requirements
- Ensure the Chapter's work meets customer needs and improve customer experience
- Collaborate with CPOs, PO and leadship to balance skills across Squads and Hives
- Manage the chapter's capacity
- Identify potential risks, implement mitigation strategies, develop contingency plans for emergencies and disruptions
- Manage technical debt to maintain system integrity and performance
- Ensure Performance Management compliance to SCB standards are met
- Promote technical excellence through best practices and continuous improvement
- Promote continuous learning, ensure Chapter Members follow functional standards and best practices; provide technical assistance as needed
- Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues.
- Knowledge on card issuing and transaction acquiring processing and standards.
- Knowledge on ISO8583 messaging standard protocols.
- Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement.

**Key Responsibilities**
- Desirable to have knowledge on national schemes and processor integrations.
- Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration.
- Knowledge about Back Office integration.
- Knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA.
- Familiarity with EMV technologies and standards, and PCI DSS and PA DSS standards.
- Familiarity with Contact and Contactless technologies, Familiarity with 3DS and Tokenization standards.
- Experience with an EFT transaction switching or on-line banking environment.
- Hands-on experience with automated test tools and simulators.
- Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage.
- Strong design and programming knowledge on Unix/Linux environment, Unix Shell Scripting
- Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development)
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Experience in banking or financial services industry.
- Working experience in Cloud and Digital transformation projects is an advantage.
- Good knowledge skill on open banking is a plus.
- Be an excellent leader, Subject matter expert on the technical and functional knowledge
- Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills.

**Skills and Experience**
- Knowledge of ATM/POS switching, Debit Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards
Familiarity with EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements Expert
- Experience with an EFT transaction switching and processing.
Familiarity on PCI DSS and PA DSS compliance requirements Expert
- Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches. Expert
- Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage Expert
- Experience in Web Service integration and API’s Expert
- Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and oth