Service Line Sales Specialist

**Service Line Sales Specialist - AI & Analytics**
**(Senior Manager / AD level)**

Geographical Coverage: Malaysia

Base Location: Kuala Lumpur, Malaysia

**Summary of Role**
Service Line Sales Specialists (SLSs) provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close **new and expansion opportunities on accounts.** They are actively involved in growing the service line’s footprint and **assisting the Client Partners** to engage clients with service line opportunities. SLSs are trusted advisors with a **good mix of strategic and tactical management experience.**

In this role, the SLS will focus on the Company’s **AI & Analytics (AI&A) **Service Line. The SLS will balance client/project responsibilities with **business development and sales responsibilities** including identifying, qualifying and closing new business opportunities in AI&A. The SLS should be a dynamic, results oriented, experienced AI&A field sales executive keen to be part of a results-oriented culture accelerating digital change for our large, complex clients.

**Role Responsibilities**
- **Market Leadership**:

- Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
- **Relationship Management**:

- Executes and manages the account plan within function/specialism under the guidance of the Client Partner
- Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
- Client Relationship Management; engage with CXO, VP and Director level clients
- **Business Development**:

- Responds to and deliver on client requests; responds to RFP’s
- Identifies opportunities, makes proactive proposals to client in line with account strategy
- Obtains the approvals to pursue opportunities
- Leads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
- Secures revenue renewals related to their sales specialisms
- Engages the relevant internal the Company’s teams and service lines team for developing solutions
- End to end account management including account forecasting, budgeting and operations
- Handles risks and issues related to the account, including delivery oversight
- Creates and presents account QBR presentations and executive status reports

**Experience & Skills**
- 10+ years of experience in a senior-level consulting client-facing role or account manager leadership role
- Knowledgeable in Data and AI products in the market
- Strong experience in direct interaction with customers in **Malaysia market related to Data & AI programs**:

- Ability to independently have conversation with point of view on Data & AI to CxO and Head of Digital and/or Data
- Should have done Data & AI solutions in the past with the ability to size up deals
- Should be knowledgeable in cross-industry use cases for AI
- Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
- Recent experience working for IT professional services or management consulting firm(s)
- Recent experience managing global service delivery model(s)
- Excellent problem solving, business communication (written & oral), and client management skills are essential
- Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
- Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre-agreed targets.
- Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams
- Ability to work collaboratively in a virtual and highly-matrixed environment
- Ability to speak in local languages
- Bachelor's degree required OR equivalent combination of education, training, and experience

Kevin Chong

WA: +65-62957159

EA Reg No. R1109670

EA License No. 22S1412