Korean Customer Service Associate
3 days ago
**Role**:Customer Care Officer
**Timings**:Rotational Shifts (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Customer Service Customer oriented Customer Care
3 Deliver a consistent high level of customer service.
4 Ensure correct representation of the customer’s corporate and brand images in all interactions.
5 Maintain product and procedural knowledge and expertise associated with supported products and brands.
6 Escalate potential service issues with Supervisor or designated customer contact person / group.
7 Provide cover for other First Line Agents in their absence, either within the same team or across teams.
8 Liaise with Supervisor on specific projects where requested.
9 Understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner.
10 Work on additional tasks required by team management related to keeping up desk performance, quality and customer satisfaction.
11 Attend regular Team Meetings and product/process training to upskill knowledge
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Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Customer Service - Korean speaker Location: Selangor Working hours: 7 AM - 7 PM (rotational shift) Working days: Monday to Sunday (5 working days, 2 off days) **Salary**: RM9,000 (basic) + RM400 (KPI allowance) **Requirements**: - Native Koreans only - Minimum Degree and above - Proficient in at least B2 English **Responsibilities**: 2....
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Customer Service
3 days ago
Kuala Lumpur, Malaysia Mango Global Full time**Hiring People from Korea - Customer Service Executive (Korean Speaker)** **Location**: KL, Malaysia **Salary**: RM 8,000 - RM 9,000 **Working Hours**: Rotational Shifts **Working Days**: 5 days a week **Intake**: October **Requirements**: - Bachelor’s Degree holder - Fluent in **Korean** (speaking, reading & writing) - Mandatory - Good command of...
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Korean Speaker Customer Service
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Customer Service
1 week ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full timeCustomer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. - This vital position requires an action-oriented, flexible problem - solver who will assist customers in expediting orders and correcting post-sales problems. **Knowledge and Skills Required** **Communication...
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Customer Service Korean
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Customer Service
3 days ago
Kuala Lumpur, Malaysia ITCAN Pte Ltd Full time**Customer Service Executive (Korean Speaker - Local Malaysian)** **Location**: Kuala Lumpur / Selangor, Malaysia **Type**: Full-Time | Immediate Hiring **Responsibilities**: - Assist Korean-speaking customers with product information, account issues, and service-related requests - Provide accurate and timely responses while maintaining professionalism and...
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Korean Speaker
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Customer Service Representative
1 week ago
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Customer Service Advisor
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Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Customer Service Microsoft Office Multitasking english Korean Language COMPUTER SKILL...
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Customer Service Representative
6 days ago
Kuala Lumpur, Malaysia Spark Hunts Resources Full time**Customer Service Representative (Korean / Japanese / Chinese)** **Job Descriptions**: - Liaising with both internal & external stakeholder e.g product managers & the marketing team to handle complaints and feedback related to websites, products, platforms and service, etc. - Maintaining a working knowledge of company products to effectively communicate...