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Patient Care Liaison

3 weeks ago

Kuala Lumpur, Malaysia Agensi Pekerjaan EPS Consultants Sdn Bhd Full time

**Client Background**:MNC based in Dublin, with multiple branches worldwide.
**Industry**:Pharmaceutical/Healthcare Solutions
**Location**:Kuala Lumpur
**Headcount**:1
**Tenure**:Permanent
**Remuneration**:Basic Salary + Incentives + Bonus + International Exposure

**Responsibilities**:

- Attend daily meetings with patients, and doctors and carry out administrative duties which will be both field and office-based.
- Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, pharmacies, and patients.
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines.
- Ensure that current patients receive their drugs quickly and efficiently.
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal
- This includes monitoring and tracking patient files in collaboration with internal staff in 'real-time' as patients proceed through the program.
- Maintain and update electronic Program files, including patient and quality assurance data.
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data.
- Conduct administrative duties for the office

**Requirements**:

- Degree in Healthcare or related graduates.
- At least 2-3 years experience working with patients, doctors, medications on a daily basis.
- Experience in data monitoring and reporting.
- Excel Reporting and MS Office skills are required.
- The position is based in our regional office, and it does entail frequent travel to Clients and partners who may be outside your designated region.
- Flexibility to travel as well as working hours is essential