Solutions Consultant

2 days ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

**Company Overview**:
The company is a leading solution provider in the space of Business Service Management (BSM) and IT Service Management (ITSM). It is appointed as an elite partner of BMC Softwares, Inc. The company is a certified reseller and implementer for BMC solutions in Malaysia. Together with BMC, the company has been successful in offering & implementing BSM and ITSM solutions to help organizations automate end-to-end important business services.

**Responsibilities**:

- Lead testing to ensure the solution performs as designed
- Lead client training sessions
- Support clients through go-live process and a play key role in promoting solution adoption
- Work with the Project Leader to understand assigned project responsibilities and keep the projects on schedule
- Communicate progress and expectations, escalates problems to Project Leader for awareness and/or resolution
- Must be able to travel to clients offices, providing on-site consulting work to clients and have the ability to work remotely from your home office
- Must be able to manage multiple projects utilizing strong planning and organizational skills
- Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning

**Requirements**:

- At least a Bachelor’s Degree in IT / Computer Software / Programming or related fields
- Fresh Grads will be considered
- Good verbal and written communication skills
- Systems administration experience in UNIX/LINUX and Windows, etc.
- Familiarity/Foundation certified in the IT Infrastructure Library (ITIL)
- Familiarity with industry standard Database administration
- Work from home or at clients’ offices

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

Schedule:

- Flexible hours
- Monday to Friday

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