Style Advisor at Klcc

5 days ago

Kuala Lumpur, Malaysia Kapten Batik (M) Sdn Bhd Full time

We are currently seeking a Style Advisor who will report to the Assistant Store Manager as part of our dynamic team.

***
- To hit personal monthly sales & KPI set by Manager/ Assistant Manager.
- To create and maintain a long-term relationship with the customers in order to achieve sales goals
- Represent the Brand in a positive manner while ensuring recurring business.
- Responsible for assisting customers with choices, assist and provide information about the product in question.
- Foster a positive, engaging and ethical working environment

**Driven the Sales**
- Work to hit individual sales and other store target.
- Execute sales strategies and action plans implemented by the Managers.
- Maintain a tight control on discounting and giveaways/ discontinued products.
- Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports

**Maintain Best Retail Standards**
- Keep abreast of product knowledge, sales & customer service whilst providing excellent service experience to customers.
- Responsible to collect Customer Loyalty Reward as per store target
- Work with the Manager/Assistant Manager to best handle customer complaints.
- To comply with Brand standards, company SOP and the Code of Business Conduct.

**Inventory Integrity**
- Working together with Managers and other staff to manage inventory and minimize stock losses.
- Conduct daily, monthly stock count for store.
- Resolve discrepancies within 2-3 days and report all findings to Manager.
- Monitor and coordinate receiving of merchandise and price tagging according to operation procedures.
- Qualitative security measures to prevent theft and pilferage.

**Reporting**
- Updating customer database on frequent basis.
- Responsible for all stock control documentation. Ensure timely and accurate submission.
- To support Managers in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner.
- Any Ad Hoc reporting as required by the Managers.

**Personal Development**
- To have and maintain at all times competent product knowledge.
- To attend all the training & meeting provide by HQ

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Flexible schedule
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

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