Apjc Globalization Program Manager

APJC Globalization Program Manager - Business Tools & Process Transformation

Game-changing technology programs need expert business managers to drive them - and that’s where our Business Platform Globalization team comes into its own. Our business team leads tool migration across all aspects of Dell end to end, supporting sales teams, finance, supply chain, and services - inclusive of all product offerings and customer segments. As a business leader in this role, you will manage a diverse working team across all functions of Dell, with a large focus on partnering with IT to deliver critical business outcomes.

Our team defines business requirements for a single global toolset, collaborates with IT to deliver capabilities, and supports onboarding of users on the new platform across all stakeholders. We engage on complex design decisions and communicate technical concepts in simple language to facilitate business planning. It is our strategic charter to move Dell Technologies to a single selling platform on a global scale.

Join us as a Globalization Program Manager on our North Star Acceleration team based in APJC to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Globalization Program Manager, your focus is to successfully migrate all business units to our global IT platform. You will lead and drive a broad PMO across all functions of Dell. You’ll engage with regional executive leadership, individual domain contributors, and IT product leads and developers to build, launch, and enable critical business transformation. You will bring to the team a proven track record of process modernization and IT partnership through strong analytical skills, diverse business domain expertise, and communication skills to influence corporate change and drive IT capabilities.

Key responsibilities include:

- Responsible within the region for the successful E2E business migration to NorthStar tools and business processes
- Leads a cross functional PMO of regional business SMEs to deliver key E2E business outcomes
- Owns regional business program reviews and communications for business stakeholders & councils
- Leads Conference Room Pilots in partnership with IT regional lead, IT cross product leads, and Global Domain Enablement
- Accountable to all business enablement deliverables for a region, including stakeholder sign-offs, transition planning & scenarios, and go-live and E2E support
- Collaborates with Global Domain Enablement to resolve regional requirement gaps, align to global standards, and prioritize CRs
- Champion global process simplification and capability standardization

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- Strong core consulting skills - demonstrated track record of quality delivery, project and program management, interpersonal and client relationship skills, fully proficient in requirements back-log management.
- Knowledge of Dell business product and customer data processes or a deep understanding of one or more Dell domains
- Team management and/or large scale cross functional leadership with demonstrated results
- Demonstrated results in defining, planning, and implementing business/process transformation and/or modernization that have delivered measurable results
- Experienced in business process improvement, identifying and documenting work as it’s delivered today and using recommendations and client input to create an ideal future state

Desirable Requirements
- 10+ years of comprehensive technology industry experience
- Technical Master’s Degree and/or MBA, alternative consulting engagement experience
- Fluent in Chinese or Japanese a plus

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 29/04/22