Front of House

1 week ago

Shah Alam, Malaysia KREM TARIK Full time

**1. Customer Service**:

- Greet every customer warmly and provide a friendly, personalized experience.
- Offer recommendations based on our menu, including flavor combinations, specials, and promotions.
- Handle customer inquiries, feedback, and concerns professionally and promptly.

2. **Order Management**:

- Take and process orders accurately through the point-of-sale (POS) system.
- Serve ice cream, beverages, and other menu items following brand standards for presentation and portion sizes.
- Ensure timely service to avoid long customer wait times.

**3. Shop Maintenance**:

- Keep the front area, seating, and counters clean and organized at all times.
- Restock serving supplies, napkins, and inventory as needed.
- Assist in maintaining food safety and sanitation standards, including cleaning equipment and workstations.

**4. Team Collaboration**:

- Work closely with other team members to create a positive and productive environment.
- Communicate effectively with the kitchen or back-of-house team regarding customer requests or special orders.

**5. Brand Ambassador**:

- Represent Krem Tarik’s values and mission with pride.
- Participate in promotional events and contribute to marketing efforts as needed.

**Requirements**:

- Positive attitude and excellent interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Strong attention to detail and commitment to quality service.
- Flexible availability, including weekends and holidays.
- Experience in customer service or food service is a plus but not required.

**Job Types**: Full-time, Part-time

Pay: RM1,600.00 - RM2,000.00 per month

Expected hours: 30 - 48 per week

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Tips

Expected Start Date: 12/02/2024

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