Chef-pastry

1 week ago

Johor Bahru, Malaysia Marriott International, Inc Full time

**Additional Information**
**Job Number**25090290
**Job Category**Food and Beverage & Culinary
**Location**Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**职位概述**

通过亲自执行任务展示创意烘焙和装饰才能，同时带领员工为所有区域准备始终如一的优质糕点。努力持续提高客人和员工的满意度，同时维持经营预算。领导团队培养和培训，以改善成效，同时维持既定标准。必须确保满足卫生和食品标准。

**求职者个人资料**

**教育和经验要求**
- 高中文凭或高中同等学历 (GED)；4 年厨房、餐饮或相关专业领域工作经验。

或者
- 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位；2 年厨房、餐饮或相关专业领域工作经验。

**核心工作活动**

**领导糕点厨师团队**
- 利用人际关系和沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；表现出诚实/正直；以身作则。
- 监督和管理员工。管理所有日常运营。充分了解员工的职位，以便在员工缺勤时履行职责。
- 鼓励和建立团队成员之间的相互信任、尊重和合作。
- 树立榜样，示范适当的行为。
- 确保并保持员工的工作效率水平。
- 确保员工了解期望和因素。
- 与员工建立和保持开放的协作关系，并确保员工在团队内部也这样做。
- 征求员工反馈意见，采用“门户开放”政策，并审查员工满意度结果，以确定和解决员工的问题或疑虑。
- 领导轮班，同时根据要求的规格亲自制作食品并执行请求。
- 监督和协调备餐厨师和工作人员的活动。

**确保满足烹饪标准和责任**
- 开发、设计或创建新的应用、想法、关系、系统或产品，包括艺术贡献。
- 认可优质的产品、展示和风味。
- 维护食品制作处理和适当的贮存标准。
- 维护食品采购、接收和储存标准。
- 支持餐饮配份和废料控制程序。
- 遵循所有食品的适当处理方法和温度。
- 监督糕点制作轮班运作，并确保遵守所有餐饮政策、标准和程序。
- 确保遵守所有适用的法律法规。
- 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。
- 检查生熟食品的质量，确保符合标准。
- 协助确定应如何呈现菜肴，并进行装饰性美食展示。

**确保卓越的客户服务**
- 提供超越预期的服务，实现客户满意并保留客人。
- 管理日常运营，确保质量和标准，且每天满足客户的期望。
- 通过沟通和协助个人了解客人需求，并在需要时提供指导、反馈和个人辅导，改善服务质量。
- 为客户关系树立积极的榜样。
- 授权员工提供卓越的客户服务。
- 在所有部门会议期间强调客人满意度，并专注于持续的改进。
- 努力改善服务表现。

**维护烹饪目标**
- 实现和超越目标，包括绩效目标、预算目标和团队目标等。
- 制定具体的目标和计划，以便优先考虑、组织和完成工作。
- 对员工进行安全程序培训，并监督其遵循防损政策的能力，以防止事故发生并控制成本。
- 根据预算采购适当的物资并管理库存。

**支持培训和发展活动**
- 确保酒店政策被公平一致地执行，根据标准和当地运作程序（SOP 和 LSOP）完成惩戒程序和文件，并支持同事评议流程。
- 参与对员工进行菜谱培训，包括食材、制作方法和独特口味。.
- 审核人员编制，确保宾客服务、运营需求和财务目标均得以满足。
- 确保酒店政策得到公平一致的执行。
- 根据需要协助面试和聘用具备适当技能的团队成员。

**其他责任**
- 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。
- 分析信息和评估结果，以选择最佳解决方案并解决问题。
- 必要时将问题提请部门经理和人力资源部注意。
- 出席和参加所有相关会议。
- 万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。_

加入喜来登大家庭，成为我们全球社区的一员。自 1937 年以来，喜来登便是人们相聚一堂与彼此联谊的社群空间。喜来登员工在世界各地超过 400 个社区让人们感受到亲切的归属感。我们通过精彩体验和周到服务热忱欢迎四方宾客。如果您拥有团队协作能力、乐于提供称心体验，不妨选择从喜来登酒店出发，探索您的下一次职业良机。欢迎携手我们实现“世界在此汇聚”的品牌使命。加入喜来登酒店及度假酒店，便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**，发挥个人价值，**追求**人生目标，**融入**卓越国际团队，**展现**真我风采。

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