Customer Service Hokkien Speaker selangor

2 weeks ago


Cyberjaya, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

**Overview**

**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Resolve customer complaints, guide them through solutions or escalate issues to the appropriate department
- Maintain a high level of professionalism with customers and work to establish a positive rapport
- Keep records of customer interactions, transactions, comments, and complaints

**Qualifications**
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Ability to analyze and solve customer problems
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma or equivalent; college degree is a plus
- Bilingual in [specific languages] is a plus but not required

For More Information

+603-40650692

Pay: RM4,000.00 - RM4,700.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you comfortable to Speak Hokkien ?

**Education**:

- STM/STPM (preferred)



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