Online Sales

2 weeks ago

Sungai Petani, Malaysia Mr. Absorber Kedah Full time

**Responsibilities**

**1)** **Customer Inquiry Management**

**2) Appointment Scheduling**

Arrange and manage customer appointments for consultations, installations, or other services as required.

**3) Sales Closing**

Persuasively guide customers through the purchasing process to close sales. Ensure a seamless and satisfying buying experience.

**4) Order Management**

Process customer orders accurately and efficiently. Coordinate with the warehouse and logistics teams to ensure timely delivery.

**5) Delivery Order (DO) Preparation**:
Prepare and manage delivery orders, ensuring all necessary documentation is completed accurately.

**6) Customer Relationship Management**

Build and maintain strong relationships with customers by providing exceptional service and support.

**7) Sales Reporting**:
Keep track of sales metrics and provide regular reports to the sales manager. Identify trends and areas for improvement.

**Requirements**:

- Minimum of a Diploma or Bachelor's Degree in Business Administration, Marketing, or a related field.
- At least 1 year of experience in online sales, customer service, or a related role.
- Previous experience in the automotive industry is a plus.
- Experience with e-commerce platforms and online sales tools.
- Proficiency in using social media platforms for business purposes (Facebook, Instagram, etc.).
- Strong interpersonal skills with the ability to build and maintain relationships with customers.

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Attendance bonus
- Commission pay
- Performance bonus

Work Location: In person

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