Retail Associates

2 weeks ago

Johor Bahru, Malaysia VALIRAM Full time

**Company Description**

VALIRAM is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam. Operating more than 350 stores, the group represents in excess of 200 brands across various categories and offers world-class retail environments that offer compelling and luxurious shopping experiences.

**About the Role**
- This is a full-time role to support retail operations of our exciting premium fashion & beauty brands stores by providing excellent customer service and achieving the sales goals. We have multiple vacancies across VALIRAM brands portfolio based in Johor Bahru.
- Bath & Body Works (Komtar JBCC)
- Victoria’s Secret (Aeon Tebrau City)
- Victoria’s Secret (Johor Premium Outlets)
- MLB (The Mall Southkey)
- Michael Kors (The Mall Southkey, Johor Premium Outlets)

**Job Scope**
- The Retail Associate will act as a Brand Ambassador and be responsible for delivering an exceptional customer service experience to delight the customers.
- Support the day-to-day store operations including retail sales, stocks management, cashiering and any other tasks as instructed by the Store Leader.
- Strive to achieve individual and store sales target through excellence in store KPIs - Conversion rate, UPT & ATV.

**Requirements**:

- Friendly, confident personality and good communication skills to engage with customers.
- Ability to work in a fast-paced and dynamic retail environment.
- Min 1 year retail experience is required.
- Fluent in English & Malay. Mandarin will be an added advantage.
- Experience working in luxury fashion retail stores is a bonus.
- Willing to work on shifts, weekends and public holidays.

**Remuneration**:

- Basic Salary (RM1800 - RM2200) + Attractive Commission + Attendance Allowance
- Language allowance*
- 7 Off-days per month.

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 1 year (required)

**Language**:

- Mandarin (preferred)
- Bahasa (required)
- English (required)

Ability to Commute:

- Johor Bahru (required)

Ability to Relocate:

- Johor Bahru: Relocate before starting work (required)

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