Proton Customer Relations Executive

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

a) General administration duties of the Sales Department. b) Assist in processing customer’s orders and preparing registration documents of new cars. c) Issue new and renewal insurance. d) Coordinate and record customer's prospect, booking and plot the capacity planning to ensure smooth flow of operations in Sales Department. e) Maintains proper stock...

Oversees the production of all promotional materials and marketing campaigns - Responsible to promote new business products to the existing and new market - To plan, implement and execute strategies and promotion program in order to achieve sales target - Devise and present ideas and strategies - Developing and managing roadshow campaigns - Manage social...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

1. To sell NEW Proton cars to customers. 2. Understanding all the products and services, able to explain to customers confidently about our products and brand. 3. Able to convert prospect leads into sales. 4. To suggest suitable vehicles based on customer needs and requirement. 5. Able to negotiate with customers to close sales. 6. Process all related...

1. Ensure reception process comply with Proton standard guideline. 2. Initiate/update customers' files. 3. Appraise vehicle damage and issue estimation. 4. Conduct negotiations with insurance companies. 5. Check completed vehicles before delivery. 6. Send invoice to insurance companies. 7. Monitor & update customers on WIP. **Requirement**: a) Minimum...

1. Ensure reception process comply with Proton standard guideline. 2. Initiate/update customers' files. 3. Appraise vehicle damage and issue estimation. 4. Conduct negotiations with insurance companies. 5. Check completed vehicles before delivery. 6. Send invoice to insurance companies. 7. Monitor & update customers on WIP. **Requirement**: a) Minimum...

1. Attend customer daily service needs as compliance to SST procedures. 2. Manage service appointments registration. 3. Promote service and parts sales. 4. Execution of CS related duties and responsibilities. 5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly. 6. Handle customer complaints and...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. General administrative duties of the Sales and Insurance department. 4. Assist in processing customer’s orders and preparing registration documents of new cars. 5. To issue cover notes for all new car registrations and renewal...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. General administrative duties of the Sales and Insurance department. 4. Assist in processing customer’s orders and preparing registration documents of new cars. 5. To issue cover notes for all new car registrations and renewal...