Cantonese Speaking

7 days ago


Cheras, Malaysia EPS Ventures Sdn Bhd Full time

**Location**: Sunway Visio, Cheras
**Education**: Minimum SPM or equivalent
- Managing vendor inquiries, such as negotiating with customers to develop alternative plans (e.g., Plan B) when there are ingredient shortages for orders
- Handling both inbound and outbound phone calls effectively

**Shift Details**:

- Rotational shifts (Morning, Afternoon, Night)
- Latest shift ends at 12 AM

**Minimum Requirements**:

- Successfully pass a client assessment to qualify for an online interview
- Flexible to work in a 24/7 rotational shift schedule
- Proficient in reading Traditional Mandarin characters
- Typing speed of at least 35 words per minute

**Why Join Us?**
- Work in a dynamic environment with opportunities to improve communication skills
- Convenient location in Sunway Visio, Cheras
- Supportive team with comprehensive training

**地點:** Sunway Visio, Cheras
**學歷要求:** 最少 SPM 或同等資格

**職位描述:**
我們正在尋找一位專注且細心的 **廣東話客服專員** 加入我們的團隊。此職位主要負責透過電話、在線聊天和電郵處理供應商和客戶的查詢。工作職責包括:
- 處理供應商查詢,例如當原料不足時,協助與客戶商討替代方案(如計劃 B)
- 有效處理來電與外撥電話
- 協助處理在線聊天和電郵查詢

**輪班詳情:**
- 三班制輪班(早班、午班、晚班)
- 最晚下班時間為凌晨12點

**最低要求:**
- 通過客戶的初步評估後,方可進行在線面試
- 能夠接受 24/7 輪班工作
- 能閱讀繁體中文
- 能有效處理電話、在線聊天及電郵查詢
- 打字速度至少每分鐘 35 字

**為何加入我們?**
- 在充滿活力的環境中工作,有機會提升溝通技巧
- 位於 Sunway Visio, Cheras,交通便利
- 團隊氣氛良好,並提供全面的培訓

如果您擁有客戶服務的熱情和溝通技巧,歡迎今天申請加入我們的團隊!

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Flexible schedule
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Cantonese (required)



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