Retail Operations Manager
1 week ago
We’re Hiring: Retail Operations Manager | East Coast
Location: East Coast (Pahang, Terengganu, Kelantan)
Full-Time | Fashion & Footwear Retail
Are you a seasoned retail professional with a passion for leading teams and driving store success? I’m partnering with a well-established global retail brand to find a Retail Operations Manager who will oversee a cluster of high-performing stores in the East Coast.
**What We’re Looking For**:
- 8 to 12 years of total retail experience, including:
- 3 to 5 years in multi-store leadership (Area Manager, District Manager, or Operations Manager roles)
- Strong foundation in store-level management (e.g., Store Manager, Senior Store Manager)
- Career growth from store operations into regional/multi-store roles
- Proven ability to manage 10-30 stores, ideally across different states in Malaysia
- Background in fashion, footwear, lifestyle, or sportswear retail chains
- Strong with KPIs, SOPs, visual merchandising standards, audits, and team leadership
- Excellent track record in:
- Driving sales performance
- Coaching and developing store leaders
- Enhancing operational efficiency
- Managing inventory and loss prevention
**This Role Requires Someone Who**:
- Thinks strategically and executes operationally
- Understands the local market and customer behaviours
- Leads with influence, not just authority
- Thrives in a fast-paced, dynamic retail environment
**Why Apply?**
This is a fantastic opportunity to take ownership of a growing retail region, lead passionate store teams, and work with a respected brand that invests in people and performance.
**Job Types**: Full-time, Permanent
Pay: From RM8,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental Pay:
- Performance bonus
Work Location: In person
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