Customer Support Specialist

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

Job descriptions: - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client interactions, where possible - Promote the use of automated channels and its benefits to clients - Leverage on continuous improvement journey by proposing & giving suggestions /recommendations on...

**Job Highlights**: - Accessible via public transport - near LRT Bukit Jalil - **FREE **Shuttle Service - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 year of experience as a Customer Service Representative/Executive. -...

**Responsibilities**: - Provide good customer services and maintain good rapport with customers. - Attend to their inquiries and resolve any issues. - Deliver fast response and consistent service. - Initiative driven in completing tasks on time. **Requirements**: - Excellent communication skills, as well as proper grammar in English. - Customer Service or...

Working Days: 5 Days, 2 Days off Working Location: Bukit Jalil **Salary**: Up to RM45OO Job Duties: - Efficiently handle inbound customer calls, resolving queries promptly or escalating to phone banking officers when needed. - Assist customers in signing up for Internet Banking (I-Banking) services. - Route calls through the Interactive Voice Response...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Company Description** We're looking for a CRM Specialist to join our client's team. They are a Marketing Agency that helps businesses change for the better in term of their brand and campaign. They are looking for someone who shares the same vision and grow together with the company. **Industry**: Marketing Agency **Working Arrangement **:Hybrid...

**Responsibilities**: **Sales Support**: - Assist the sales team in issuing/checking invoices (correct format & items), collecting payments, and verifying the completeness of relevant documents before passing them to the appropriate departments. - Collaborate with the finance team to ensure timely and accurate invoicing and payment processing. - Ensure...

Working Days: 5 Days, 2 Days off Working Location: Bukit Jalil **Salary**: Up to RM45OO Job Duties: - Efficiently handle inbound customer calls, resolving queries promptly or escalating to phone banking officers when needed. - Assist customers in signing up for Internet Banking (I-Banking) services. - Route calls through the Interactive Voice Response...