Waiter - Team Leader

1 week ago


Kuala Lumpur, Malaysia Talent Houz Staffing Full time

**Job Summary**:
The Team Lead Waiter is responsible for overseeing the waitstaff team to ensure excellent service, coordinating between the kitchen and the dining area, and addressing guest needs promptly and professionally. This role involves both supervisory duties and hands-on service, maintaining the highest standards of hospitality to enhance the guest dining experience.

**Key Responsibilities**:

- Greet and seat guests, ensuring a positive first impression.
- Address guest complaints and concerns promptly and effectively.
- Ensure all guests receive prompt and courteous service.
- Assist in special requests or dietary needs of guests.
- Coordinate between the kitchen and dining area to ensure timely food delivery.
- Maintain cleanliness and organization of dining areas.
- Oversee table settings and ensure they meet hotel standards.
- Manage inventory of dining supplies and place orders as needed.

**Qualification**:

- OPEN ONLY FOR LOCAL MALAYSIAN
- Minimum of 1 years of experience in a waitstaff role
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with poise.
- Proficiency in restaurant management software is a plus.

Pay: RM2,300.00 - RM2,600.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Early shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you able to serve alcohol?

**Experience**:

- Server: 1 year (preferred)


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