F&b Crew

1 day ago

Johor Bahru, Malaysia Riz Kopitiam F&B Group Sdn Bhd Full time

F&B Crew / Service Staff

Job Title:
**F&B Crew / Service Crew / Waiter/Waitress**

Job Scope & Responsibilities:

- Greet and welcome customers in a friendly and professional manner.
- Take and serve food and beverage orders accurately and promptly.
- Ensure high levels of customer satisfaction through excellent service.
- Clear and clean tables efficiently to maintain cleanliness.
- Maintain the cleanliness of dining areas, counters, and service stations.
- Handle takeaway and delivery orders (if applicable).
- Provide menu recommendations and answer customer inquiries.
- Support cashier duties, such as handling payment transactions.
- Assist in opening and closing duties, including setup and stock checks.
- Follow hygiene, food safety, and company SOPs at all times.
- Work as part of a team to ensure smooth restaurant operations.
- Assist in opening and closing duties (e.g. setting tables, polishing cutlery).
- Process payments (cash, credit cards, e-wallets) and issue receipts.

Skills Required:

- Good communication and interpersonal skills.
- Team player with a positive attitude.
- Able to work in a fast-paced environment.
- Basic English or local language proficiency.
- Minimum SPM or equivalent qualification (preferred but not mandatory).
- Prior experience in a similar role is an advantage.
- Friendly, polite, and customer-focused attitude.
- Willing to work shifts, weekends, and public holidays.
- Basic knowledge of food and beverage is a plus.

Employee Benefits:

- Competitive monthly salary
- Attendance or performance incentive
- Staff meals provided during shift
- Uniform provided
- EPF & SOCSO contribution
- On-the-job training
- Annual leave, sick leave, and public holidays
- Career progression opportunities (e.g. to Supervisor/Team Leader)
- Staff discounts

**[State basic salary or “Based on experience”]**

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Johor Bahru: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- How old are you?
- Why you quit from previous job?
- When you can start new job?

**Education**:

- STM/STPM (required)

**Experience**:

- F&B: 1 year (required)

**Language**:

- English (preferred)

**Location**:

- Johor Bahru (required)

Work Location: In person

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