Service Crew

6 days ago

Kuala Lumpur, Malaysia BRICK HOUSE SDN BHD Full time

Brickhouse Group is a dynamic and growing F&B company known for our strong portfolio of restaurants and lifestyle dining concepts, including Pokok, Ginger, and Pepper. We are committed to delivering memorable dining experiences by combining quality food, excellent service, and vibrant ambiance.

Pokok is one of our flagship brands, offering a unique dining experience that blends modern comfort food with fresh and high-quality ingredients. With multiple outlets across Klang Valley, Pokok is well-loved for its wholesome menu, inviting atmosphere, and exceptional service.

About the Role:
As a Service Crew member, you are responsible for ensuring customers have an excellent dining experience. You will assist in serving food and beverages, maintaining outlet cleanliness, and supporting daily operations while upholding the company’s service standards.

Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Take and process customer orders accurately.
- Serve food and beverages efficiently according to company standards.
- Maintain cleanliness and organization of the dining area, counter, and service stations.
- Assist in setting up and closing the outlet, including table arrangements and stock replenishment.
- Ensure proper handling of food and compliance with hygiene and safety standards.
- Handle basic cashiering and operate POS systems when required.
- Support team members and supervisors to ensure smooth outlet operations.

**Requirements**:

- Minimum SPM or equivalent qualification.
- Previous experience in F&B or customer service is an added advantage (training provided).
- Friendly personality with good communication and teamwork skills.
- Able to work in a fast-paced environment.
- Willing to work shifts, weekends, and public holidays.

Pay: 1,800.00 (MYR) - 2,500.00 (MYR) per month

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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