Collector Executive

2 weeks ago

Petaling Jaya, Malaysia Semuamas Resources Sdn Bhd Full time

Duties and Responsibilities including following:
1. To perform outbound calls to customers on their loan repayments

2. Implement an action plan to minimize collection losses and maximize recoveries

3. Attend to all inbound calls vide the collections general line promptly

4. Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection

of accounts

5. Negotiate with customers on settlement of the account, whenever necessary

review settlement of accounts

6. Recover debts in a skill full and professional manner to clients.

7. Remind clients of overdue payments.

8. Build relationships and rapport with clients.

9. Record and report the outcome of collection to the superior.

10. Alert superiors of debtors unwilling or unable to pay when necessary

11. Manage and achieve daily productivity standards in terms of attempts, contacts, and

amounts collected.

12. Ensure that collection actions taken are within corporate guidelines and collection policies.

13. Responsible for minimizing defaults and bad debts of ongoing loans.

14. Attempt to negotiate & collect payments from clients

15. Perform any ad hoc duties and assignments given by management without compromise.

Job Requirements:
1. Minimum SPM or equivalent.

2. Excellent verbal and written communication skills.

3. Willing to learn new things.

4. Ability to work independently and as part of a team.

5. Positive attitude and a willingness to learn.

6. Required skill(s): Ms.Office, Ms.Excel and basic office equipment.

7. Able to start work as soon as possible.

8. Fresh Graduates are welcome to apply

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Early shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

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