Online Custome Service Executive

6 days ago

Johor Bahru, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

_**CALLING ALL FRESH SCHOOL LEAVERS(SPM) OR FRESH GRADS WANTING TO KICK START YOUR CAREER.**_

**Opportunity to work for a renowned BPO company as an Online customer service executive.**

**Job Scope**:

- Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Handling customer complains in a calm and collected manner.
- Deliver world-class customer service while responding to customer inquiries and concerns.

**Requirements**:

- Required language(s): Fluent in English or Bahasa Malaysia.
- Added advantage for Mandarin speakers.
- Good verbal and written communication skills.

**Why Join Us?**
- Free Shuttle service provided from selected areas
- Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment

**Working Hours**:

- Rotational shifts (Mon - Sun)
- 9 hours working (inclusive 1 hour break)

**Job Types**:

- Contracts (24 months)

**Salary**: RM2,000.00 - RM2,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Language**:

- English and Bahasa (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

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