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Relationship Manager

3 weeks ago

Bandar Sunway, Malaysia Credit Bureau Malaysia Full time

**Key Responsibilities**:

- Stakeholder Management: Build and nurture strategic relationships with banks, non-bank financial institutions, regulatory bodies, and other relevant stakeholders.
- Business Development: Identify new business opportunities and collaborate with internal teams to develop tailored solutions that meet the needs of clients and contribute to revenue growth.
- Client Engagement: Serve as the primary point of contact for key accounts, understanding their business objectives, addressing inquiries, and providing timely support and guidance.
- Product and Service Promotion: Educate clients on Credit Bureau Malaysia's products, services, and offerings, highlighting their value propositions and benefits.
- Contract Negotiation: Negotiate and finalize contractual agreements, ensuring alignment with company policies, regulatory requirements, and industry best practices.
- Compliance and Risk Management: Ensure compliance with relevant laws, regulations, and industry standards, and proactively identify and mitigate risks associated with client relationships.
- Performance Tracking: Monitor and analyze key performance indicators (KPIs), preparing regular reports and presentations to assess client satisfaction, retention, and overall business performance.

**Job Qualifications**:

- Bachelor's degree in Business Administration, Finance, Marketing, or a related field. Master's degree or professional certifications (e.g., CFA, CPA) is a plus.
- Minimum of 5 years of experience in relationship management, business development, or sales within the financial services industry, preferably in fintech or credit reporting.
- Proven track record of successfully managing client relationships, driving revenue growth, and achieving sales targets.
- Strong understanding of financial products, credit risk management, and regulatory compliance requirements.
- Excellent communication, negotiation, and interpersonal skills, with the ability to influence and collaborate effectively with internal and external stakeholders.
- Fluency in English and Bahasa Malaysia; proficiency in other languages is an advantage.

**Job Types**: Full-time, Permanent

Pay: RM6,500.00 - RM7,500.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Application Question(s):

- Expected Salary