Field Services Support

2 weeks ago

Malaysia Telnetintl Sdn Bhd Full time

**Job Responsibilities & Requirements**:

- If SPM MUST have at least 5 years working in the related field.
- Having 1-2 years experience in a related field is an advantage.
- Be on 24 hours stand-by based on the schedule roster assistance to manage faults within area of concerned within the agreed timeline
- To perform on site intervention to restore and rectify faulty equipment to restore equipment functionality within the required agreed indicators.
- Managing all work order/trouble ticket assigned and effectively managed it’s open and close within the allowable timeline
- Performed the required routine preventive maintenance, CA, RF, WO, MR updates and all related work on network elements are within agreed timeline
- Attending customer complaints within area of responsibility as assigned and directed by Superiors within the agreed timeline
- Recording of all TT logs requirement, timesheet and all reporting in the relevant log book and system and ensuring all data are updated accurately at all times.
- Execution of work activities in a safe manner with well-maintained and secure work place prior, during and after every job completion as per the required guidelines and requirement which includes site access and supervision.
- Support execution and implementation of projects based on agreed scope of work and required timeline by performing required agreed activities based on project requirements.
- Ensure that all sites are in good and safe working environment by identifying potential danger and propose corrective actions to mitigate the danger.
- Ensure that all sites are properly secured and to control access to site by ensuring only authorized personnel can enter the site premise through the prescribed processes.
- To support site access and key management and accompany 3rd party activities on site when necessary based on project requirements.
- To adhere and implement company’s EHS policy, that includes:

- Be aware of the company OSHE as well as hazards/ aspects and their risks/ impacts in their work area.
- To take reasonable care for the safety and health of himself and other persons who may be affected by his acts or omissions at work.
- To cooperate with employer or any other person in the discharge of any duty or requirements imposed on the employer or that other person by the OSHA 1994 or any regulations made there under.
- To wear or use at all times any protective equipment or clothing provided by the employer for the purpose of preventing risks to his safety and health.
- To comply with any instruction or measure on OSHE instituted by his employer or any other person by or under the OSHA 1994 or any.

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