Operation Support

7 days ago

Kuala Lumpur, Malaysia Valentino Holidays Sdn Bhd Full time

**Operations Executive - Be the Heartbeat of Australia Adventure**

**Who We Are**

At Valentino Holidays Pty Ltd, we believe that our people are our greatest asset Established in 1996, we’re a leading inbound tour operator based in Perth, Australia, with a rapidly growing team in Kuala Lumpur. We specialize in crafting tailor-made travel experiences that spark joy, create memories, and bring people closer together.

**Why Join Us**

Here’s why you’ll love being part of the Valentino Holidays family:
Attractive Incentives & Bonus

**What You’ll Do**

As an Operations Support, you’ll be the go-to person for making every trip seamless and unforgettable. Here’s a glimpse of your exciting day-to-day:

- Develop and execute strategies to meet or exceed company sales targets within designated timeframes.
- Design travel magic with tailored quotations, bookings, itineraries, and vouchers.
- Collaborate with suppliers to secure reservations and handle changes like a pro.
- Be the hero who tackles customer queries, complaints, and last-minute changes with grace.
- Build lasting relationships with clients and suppliers—because teamwork makes the dream work
- Ensure every tour runs smoothly, on time, and with happy travelers.
- Keep records organized and up to date in our database.
- Take on ad-hoc tasks that keep things fresh and exciting.

**Who you are**
- We’re searching for a confident, detail-oriented superstar with:

- A Diploma in Business, Hospitality, Logistics, or a related field.
- At least 3 years of work experience—tourism experience is not a must
- **Bonus points for experience in Hotel or Event Management.**
- Fluency in English, Mandarin, and Cantonese (written and spoken).
- We’re looking for someone with the perfect mix of skills and traits to shine in this role
- Organizational Superpower: Juggle tasks, prioritize effectively, and keep everything running smoothly.
- Time Management Pro: Meet deadlines in a fast-paced environment.
- Clear Communicator: Articulate ideas and solutions clearly to clients, suppliers, and team members.
- Problem-Solver Extraordinaire: Address challenges with confidence and creativity.
- Team Player: Collaborate and support a tight-knit, high-performing team.
- Customer-Focused: Deliver exceptional service and experiences.
- Detail-Oriented: Ensure nothing slips through the cracks.
- Adaptable & Resilient: Stay calm and flexible under pressure.
- Growth-Oriented: Always eager to learn and improve.

**Ready to take the leap?**

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

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