Know Your Client

2 weeks ago

Kuala Lumpur, Malaysia Deutsche Bank Full time

The Know Your Client (KYC) Ops Manager is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, Key Performance and Risk Indicators.

The objectives include implementing a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements, Bank’s policy and can verify the completeness and accuracy of all processes. Operations develop and maintain effective relationships across internal client and partner groups.

Your role will include:

- Liaise closely with all business line in managing the Know Your Clients (KYC) documentations
- Liaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboarding
- Verification of client data for new and existing clients
- Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentations
- Participate in self assessments
- Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue

**Experience/Exposure**:

- Effective communication skills and able to manage relationships with clients virtually
- Able to cope well under pressure and meet deadlines
- Teamwork oriented with good interpersonal and communication skills
- Self-motivated and driven individual
- Ability to work independently with mínimal supervision
- Ability to multi-task
- Ability to work under pressure with tight turn-around time

**Education/Qualifications**
- Bachelor’s Degree graduates with good academic records
- Overall experience of at least 2 years in the Banking/Finance industry
- KYC background with a minimum of 1 to 2 years of experience working in Client Onboarding team
- Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

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