Telemarketer - Us Shift

2 weeks ago

Petaling Jaya, Malaysia Mettler Toledo Full time

Telemarketer - US Shift

**Location** Petaling Jaya, Selangor

**Date posted** January 16, 2025

**Job ID** 18429

**Our Opening and Your Responsibilities**

**Your Tasks**:

- Generate interest in our products and services.
- Contact potential customers to inform them about our offerings.
- Follow up with interested customers.
- Develop in-depth product knowledge.
- Manage and qualify sales leads.
- Build customer relationships and nurture leads.
- Provide sales reports and analysis.
- Maintain accurate customer data.
- Achieve sales targets.
- Support other team members as needed.

**Additional Information**:

- Will be working overnight shift (e.g.: 8PM to 5AM, Mon-Fri)
- Fully working onsite in office

**Required Knowledge, Skills and Abilities**
- Sales Focus: Proven ability to drive revenue through telemarketing initiatives.
- Customer Orientation: Strong understanding of customer needs and ability to address them proactively.
- Decision Making: Confidence in making informed decisions and collaborating with other teams to achieve sales goals.
- Communication: Excellent interpersonal and communication skills for building rapport with customers and colleagues.
- Teamwork: Ability to collaborate effectively with team members in a fast-paced environment.
- Professionalism: Maintains a high level of professionalism in all interactions.
- Time Management: Efficiently manages workload and prioritizes tasks.

**What You Need to Succeed**

**What You Need To Succeed**
- Diploma or Bachelor's degree (or equivalent)
- Fluency in English (written and spoken)
- Flexibility to work odd hours and on public holidays
- Strong attention to detail
- High energy and enthusiasm
- Excellent customer service skills
- Ability to work independently and as a team
- Proficiency in web and electronic tools
- Strong computer skills (PowerPoint, Excel, Word)
- CRM system experience
- SAP knowledge (a plus)

**Our Offer to You**

**Our Offer to You**
- Stable employment conditions based on the contract of employment
- 1.5 months fixed contractual bonus
- Medical care with the dental package
- Life insurance
- Flexible working environment

**About Mettler Toledo**

**Equal Opportunity Employment**

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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