Inside Sales Representative

2 weeks ago

Ipoh, Malaysia Fair Work (M) Sdn. Bhd. Full time

Funstions:

- Order booking and co-ordinate customers’ shipments accurately and on timely manner.
- Troubleshoot PO related issues to ensure in compliance with audit requirements.
- Customer-oriented and provide professional customers’ supports.
- Ensure smooth communications with customers as well as with internal teams including multiple levels of BUs and management.

Duties and responsibilities:

- Order booking accurately in Oracle to meet audit requirements and revenue policies.
- Coordinate shipments and resolve shipments issue where applicable with good understanding of incoterms.
- Liaison and work closely with Sales, Marketing, Planning, Production, Finance, Shipping, Logistics and RMA.
- Provide sales support to Global RSM / KAM and to Sales Representatives.
- Manage and resolve backlog issues including order hold release, PO information update, update rescheduling files, purchase order requirements.
- Review hub inventories and aging. Constantly liaise with customers for hub pull and work close with factories for hub replenishments.
- Provide month end and quarter end support as needed to achieve corporate goals.
- Participate in projects and goals to support Department and Corporate goals.
- Trouble shooting all operational issues in relation with customers POs and provide solutions.

Job Requirement:

- Degree in Business Admin / Economics / Marketing and related fields.
- Minimum 3 to 5 years in Customer Service, Order Management, Sales or Marketing Coordinator or Administrative or Executive, and working in complex environment.
- Understanding of revenue recognition rules and guidelines.
- Knowledge with incoterm and shipments practices.
- Excellent communication skills - both written and oral.
- Self-starter with the ability to thrive in a high energy, interrupt driven environment.
- High level of productivity. Well organized and able to effectively handle multiple priorities and tasks.
- Knowledge in Microsoft Office, Oracle and Salesforce are preferred.

Pay: RM4,000.00 - RM6,500.00 per month

Application Question(s):

- Knowledge in Microsoft Office, Oracle and Salesforce?

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