Sales Executive

1 week ago

Butterworth, Malaysia CS Prima Auto Sdn Bhd Full time

**Sales Executive**

**Position Title**: Sales Executive

**Department**: Sales Department

**Report To**: Outlet Sales Manager

**Key Responsibilities**:

- **Showroom Organization**: Ensure the showroom and workspace are organized according to the Simplified Operational Standards (SOS).
- **Commercial Documents**: Ensure brochures, pamphlets, and flyers are readily available for customers.
- **Showroom Management**: Regularly check the showroom condition and resolve any issues that arise.
- **Customer Data Management**: Ensure all customer data (leads) are updated in CRM and tracked through the entire purchasing process.
- **Customer Follow-up**: Engage with prospects professionally and follow up as necessary.
- **Product Presentation**: Invite prospects to the showroom and prepare product presentations as per SOS standards.
- **Test Drive Arrangements**: Invite prospects to perform test drives and ensure the test drive unit is ready.
- **Fact-Finding and Product Suitability**: Conduct fact-finding to understand customer needs and propose suitable products.
- **Used Car Valuation**: Assist customers with part-exchange vehicle valuation, if necessary.
- **Proposal and Financial Aid**: Prepare proposals and assist in offering financial solutions to customers.
- **Document Completion**: Ensure all necessary documents for vehicle purchase are completed and signed off by the customer before submission.
- **Vehicle Registration**: Assist in vehicle registration, insurance, inspection, and liaising with relevant authorities.
- **Vehicle Delivery**: Prepare new vehicles for delivery, ensuring all inspections are complete and issues are reported.
- **Customer Engagement**: Perform Customer Contact After Delivery, utilizing standard report templates within five working days.

**Requirements**:

- **Educational Requirements**:

- Minimum of **SPM** in any related field.
- **Skills and Abilities**:

- **Confidence**: Display a positive attitude and confidence when interacting with customers.
- **Active Listening**: Ability to understand customer needs and offer the right solutions.
- **Entrepreneurial Spirit**: Commitment to continuous self-improvement and personal growth.
- **Effective Communication**: Speak clearly, concisely, and purposefully to build trust with clients.
- **Software Proficiency**: Knowledge of sales-related software and CRM tools.
- **Customer Service**: Strong customer service skills, capable of managing customer relationships.
- **Strategic Thinking**: Ability to plan and think strategically to meet sales targets.

Pay: RM1,700.00 - RM8,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

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