Retail Executive
4 days ago
**Job Overview**
We are looking for a passionate and results-driven **Retail Executive** to join our team in the perfume industry. You will be responsible for delivering exceptional customer service, driving sales, and ensuring smooth daily operations at our retail outlets. If you have a keen interest in fragrances, strong communication skills, and a desire to grow in retail, we’d love to hear from you
**Key Responsibilities**
**Sales & Customer Service**
- Assist customers in selecting the right perfume based on their preferences.
- Demonstrate and explain product features, notes, and benefits.
- Provide excellent customer service to ensure a positive shopping experience.
- Meet and exceed sales targets through effective selling techniques.
**Store Operations**
- Ensure the retail outlet is well-maintained, clean, and stocked.
- Handle cash register operations and process transactions accurately.
- Assist in stock replenishment, inventory checks, and merchandising.
- Adhere to company SOPs for store security, cleanliness, and product display.
**Marketing & Promotions**
- Promote ongoing sales, new launches, and special promotions.
- Actively engage with customers to increase brand awareness and loyalty.
- Participate in marketing activities such as product sampling and in-store events.
**Reporting & Coordination**
- Provide daily sales reports and stock updates to management.
- Work closely with team members to ensure smooth store operations.
- Handle customer feedback and escalate any issues when necessary.
**Requirements**:
✔ **Minimum SPM/Diploma** in any field. (Retail experience is a plus)
✔ Passion for **perfumes, sales, and customer service**.
✔ Strong **communication & interpersonal skills**.
✔ Ability to work **shift hours, weekends, and public holidays**.
✔ Team player with a **positive attitude and willingness to learn**.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
**Experience**:
- Retail sales: 1 year (preferred)
Work Location: In person
Application Deadline: 11/04/2024
Expected Start Date: 03/01/2025
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