Customer Service Support

Position: Customer Service l Support Representative | Telemarketing Representative | TelesalesLocation: Ulu Tiram,JohorSalary: Rm Rm 3000Work Hours: 5.5 days per weekKey Responsibilities:◆ Handle incoming customer calls, emails, or chats for support, sales, or telemarketing purposes.◆ Assist customers with product/service inquiries, complaints, and order...

**Job: Customer Service l Customer Support l Telemarketing Representative l Telesales**: - **Location: Ulu Tiram**: - **Salary: RM 2,000 - RM 3,000**: - **Working Schedule: 5.5 days per week.** - **Your Key Responsibilities**:_ - ◆ Call existing customers to renew their service plans. - ◆ Schedule appointments for our technicians to visit customers. -...

Job description Independently provide accurate information to resolve problems/issues that arise. Execute reports and analysis on the Call Center (CC) Operations on a timely basis. Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis. Continuously educate one’s self with up-to-date and relevant information to...

1. Receiving and placing customer service telephone calls 2. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism 3. Resolving customer complaints, managing database records, drafting status reports on customer service issues 4. Data entry and research as required to troubleshoot customer problems Diploma...

Customer Service (Export):_ - Primary point of contact for export clients, B2B customer service in Mandarin and English (written & spoken). - Manage customer inquiries, quotation, orders, and complaints efficiently, providing timely resolutions. - Prepare Proforma Invoice. - Communicate with customer to update on order status periodically. - Coordinate with...

Responsibilities: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to recurring orders and delivery requirements -...

**JOB SUCCESS REQUIREMENTS** - Eligible for**:21 - 30 years old**: - Fresh Graduates are welcome to apply. - Ideally 1 year related working experience in sales administration, customers liaison, export and shipping documentation, intercoms and preparation of reports. - 为了沟通流畅无障碍，我们优先选择能够...

Job description: 1. Liaise with customer on the sales and planning related issue. 2. Create shipment plan to customer based on sales forecast and internal capacity. 3. Monitor delivery schedule per committed shipment plan. 4. Order management & fulfilment activities such as taking orders, quoting price,determining appropriate shipping methods and rates...

Establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. - Ensures that sales teams receive the tools and resources needed for smooth operations. - Monitors all sales activities to identify problems, create solutions, and produce accurate reporting. - Develops and implements promotional events to...

**Position: Customer Service Cum Vendor Control (Assistant Manager)** **Reporting to: Marketing Senior Manager** **Responsibilities**: - Oversee daily customer service operations and ensure adherence to service standards. - Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. - Monitor customer service metrics and...