Housekeeping Coordinator

2 days ago


Perai, Malaysia Ixora Hotel, Penang Full time

o Good knowledge in handling guest requests. Good knowledge of Housekeeping operations.
- To follows instructions given by supervisor on daily basis.
- Responsible for all calls coming to the Desk and to convey the right message to the right person.
- Maintaining records related to day to day operations of Housekeeping.
- Follow up with concerned departments in case of guest requests/ complaints.
- Good understanding of the property management soft wares ( Eg: Opera)
- Should have a good telephone etiquette.
- Make the relevant room status changes on the software as per the instruction given by floor supervisors.
- Coordinate with Engineering / Maintenance department for room maintenance issues.
- Co-ordinate with Front office department.
- Should have complete information related all the rooms in hotel.
- Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving.
- To issue linen and uniform and keeps records.
- Reports to supervisor any faults and defects requiring maintenance.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus


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