Expression of Interest: Process Improvement Manager

**BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.**
**To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can’t wait, let’s shape it together**

**ROLE PROFILE**

**GRADE**:G35

**JOB TITLE**:Record to Report (RtR) Process Improvement Manager - Operations Finance

**EXTERNAL JOB TITLE**:Record to Report (RtR) Process Improvement Manager

**FUNCTION**:Global Business Solutions (GBS)

**SUB FUNCTION**:Record to Report End to End Team

**ROLE SUMMARY**

The Process Improvement Manager for Operations Finance areas within the Record to Report End to End team uses his/her extensive process expertise to design optimal process and system solutions and to enable transformation initiatives.

The incumbent represents the Operations Finance discipline on behalf of the RtR End to End team as an acknowledged expert in the field, providing functional knowledge and guidance to drive continuous improvement and process adherence.

**Role scope and remit**

**Reports to**

Record to Report (RtR) Global Process Expert - Operations Finance

**Size of the team**

No direct reports

**Core Relationships**

**DBS, Regional and Geographic Functions** - works with Finance Central Teams and CoEs, GBS RtR teams, Technical Teams [Enterprise Platform CoE, Data, Analytics and Automation, Technology Integration, Corporate DBS BAs] and End Markets to ensure process improvements implementation with focus on integration and alignment.

**End to End teams** - works with the other Process Improvement Managers (PIMs), Global Process Experts (GPEs), Continuous Improvement and CoE Methods teams seeking the optimal result for BAT processes and policies (RtR and cross functional, where applicable).

**Geographic Scope**

Global

**GOM Processes scope**

Financial Target Setting, Budgeting and Forecasting (Cost of Sales), Financial Insight & Analysis, Reporting and Variance Analysis (Operations Finance), Strategic Supply Chain Planning, Tobacco Growing and Processing, Manufacturing Execution & Logistics Execution.

**ACCOUNTABILITIES**

- **Business and Operational**
- Engage with GBS RtR Hubs, CoEs, business representatives, and IDT to identify process gaps, validate improvements, and support system/process redesign or new tool implementation.
- Participate in global process improvement and decision-making forums, presenting proposals and contributing to solution design.
- Manage local, regional, and global system/process changes (including waivers) with proper governance and controls to ensure compliance and effectiveness.
- Partner with Global Data Management and Data Strategy to embed key data aspects that enhance process design, governance, and data quality improvements.
- Lead and monitor small to medium-sized initiatives, ensuring effective project management, risk mitigation, and corrective/preventive actions through quality audit processes.
- **
Transformation**
- Coordinates processes continuous improvement initiatives [small/medium size] and the efficient design/re-design of the RtR template for the allocated process area, but also cross-functionally/cross-sub-functionally, ensuring that they meet the business objectives [including standardization, automation, controls, and data harmonization aspects] and support the appropriate blend of automated and manual process solutions.
- Monitors benefits delivery for the improvement initiatives.
- Leveraging Process / Data Analytics, builds and articulates business cases that provide compelling guidance on how proposed change will create value to the business moving forward.
- Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations as required.
- ** Relationship**
- Build and maintain strong working relationships with Functional CoE teams, DBS teams, BOC, and other key stakeholders.
- Contribute valuable insights in interactions with peers and stakeholders to support effective decision-making.
- Drive productive discussions and ensure clear, impactful communication across all channels.
- Foster collaboration with other teams to share knowledge, best practices, and improvement opportunities.
- Promote strong teamwork and cross-functional/departmental collaboration to achieve common goals.

**EXPERIENCE, SKILLS, KNOWLEDGE**

**EXPERIENCE**
- Minimum 3 years’ experience in RtR functional areas (Operations Finance) within a multinational environment, with a strong focus on process improvement and business excellence.
- Solid understanding of RtR technology; hands-on experience is an advantage.
- Practical experience in managing projects across multiple geographies.
- Strong background working in a multinational matrix organization.

**SKILLS (Technical / Functional / Leadership)**
- Strong ability to develop, communicate, and execute clear action plans.
- Solid busines