Manager, Food Services

1 week ago

Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:140317**Description**:
**Manager, Food Service**

**Job Summary**
- Manage and monitor sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

**General Responsibilities**
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement short
- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories
- Assign geographical sales territories and establish budgets. Monitor the team's key performance indicator achievements. Conduct regular reviews to provide feedback on performance gaps and requirements for improvement
- Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles. Implement customized solutions based on changing markets and trends
- Monitor costs and provide inputs on proper pricing and contract terms to achieve targeted margins. Assist in negotiations and deal-closing
- Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc.
- Manage reporting of sales and projected sales/margin forecasts. Propose areas for customer base expansion based on market knowledge
- Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc. Analyze collection trends and suggest solutions for prompt payments
- Manage customer issue resolutions and recommend preventive actions to minimize future incidents
- Develop and build relationships with customers to achieve business objectives
- Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities

**Functional Skills and Knowledge**
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound knowledge and a proven sales track record in assigned territories/products/services and an existing network of contacts
- Demonstrate strong communication and negotiation skills
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English (both written and spoken)

**Education**
- Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline

**Work Experience**
- Preferably experience/ specializing in Food service/Bakery / Horeca channel or equivalent.
- Minimum three to five years’ experience in a similar role
- Minimum two to three years’ experience in a managerial capacity
Willing to travel.
LI-MY1

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