Waiter / Waitress

5 days ago

Kuala Lumpur, Malaysia The Royal Commonwealth Society Malaysia Full time

'¢ To provide quality customer service to guests dining at the Club. '¢ To be part of the banquet team to handle banqueting functions as and when required. '¢ Ensure cleanliness and hygiene standards are kept at all times. '¢ Check customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. '¢ Collect payments from customers. '¢ Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. '¢ Take orders from customers for food or beverages. '¢ Check with customers to ensure that they are enjoying their meals and take action to correct any problems. '¢ Serve food and/or beverages to customers; prepare and serve specialty dishes at tables as required. '¢ Prepare bills that itemize and total meal costs and sales taxes. '¢ Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. '¢ Present menus to customers and answer questions about menu items, making recommendations upon request. '¢ Inform customers of daily specials. '¢ Clean tables and/or counters after customers have finished dining. '¢ Prepare hot, cold, and mixed drinks for customers, and chill bottles of wine. '¢ Explain how various menu items are prepared, describing ingredients and cooking methods. '¢ Prepare tables for meals, including setting up items such as linens, silverware, and glassware. '¢ Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. '¢ Stock service areas with supplies such as coffee, food, tableware, and linens. '¢ Garnish and decorate dishes in preparation for serving. '¢ Fill salt, pepper, sugar, cream, condiment, and napkin containers. '¢ Escort customers to their tables. '¢ Describe and recommend wines to customers. '¢ Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
The Society is a non-profit organisation registered under the Societies Act, 1966 with the objects of promoting friendly relations, economy, culture, education, and welfare among its members; and to foster unity of thought and action in relation to matters of common interest among the peoples and countries of the Commonwealth.
PMR / PT3 or Equivalent

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