Administrator, Data Service Delivery

Administrator, Data Service Delivery

**Job Summary**

**What is the opportunity?**

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their 'centres of excellence' and to implement/leverage standardised processes globally.

You will be supporting Europe business, working on shift hours of 4:00pm - 1:00am or 6:00pm - 3:00am.

**What will you do?**
- Static data maintenance, treatment of corporate actions plus any other tasks surrounding the lifecycle of all types of securities
- Perform function in line with the departmental procedures
- Maintain highest level of service quality and performance in compliance with Data Service Delivery mission and objectives
- Ensure check lists and incident reports are accurately completed within the set timeframe
- Ensure adherence to bank and team procedures
- Ensure second level review and validation of tasks accomplished by other Administrators
- Give feedback to other Administrators on errors detected while validating their tasks
- Review logbooks received from clients and prepare the necessary comments for feedback to the clients within the set timeframe

**What do you need to succeed?**

**Must-have**
- Minimum 2 years of experience Willing to work on local MY holidays and
- Europe holidays
- Flexibility in working hours/ shifts in Europe time zone.
- Knowledge of different investment instrument types
- Experience in operation environment

**Nice-to-have**
- Knowledge in Excel VBA will be an added advantage
- Knowledge in data vendors i.e. Bloomberg and FTID will be an added advantage.

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

**Job Skills**

Critical Thinking, Data Administration, Database Structures, Data Modeling, Data Movement, Detail-Oriented, Group Problem Solving, Information Capture, Standard Operating Procedure (SOP), Teamwork

**Additional Job Details**

**Address**:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

**City**:
Putrajaya

**Country**:
Malaysia

**Work hours/week**:
40

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
**Posted Date**:
2025-02-13

**Application Deadline**:
2025-03-04

**I** **nclusion** and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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Job ID R-0000114421