Customer Service

We are looking for an experienced and dynamic Customer Care staff to join our team. As a Customer Service, you will be responsible for providing an exceptional and unforgettable guest experience. You will be the primary point of contact for our guests, handling sales inquiries and complaints. **Responsibility**: - Providing exceptional service to guests...

Job RoleWe are looking for an experienced and dynamic Customer Service to join our team at The Only BNB. In this role, you will be the primary point of contact for our guests, handling inquiries, managing bookings, and resolving any issues with professionalism and care. Your mission is to deliver an exceptional and memorable guest experience from check-in to...

_**Salary: RM3000 - RM4500**_ - **Working days: Monday - Sunday (5 days working, 2 days off - rotate)**_ - **Working hours: Monday - Saturday - 8:30a.m - 6p.m**_ - **Sunday - 10a.m - 5p.m**_ **Job Responsibilities: - ** - Provide excellent service, stream line patient flow, manage complaints, gather feedback/testimonials, conduct surveys and maintain...

Language proficiency required**:Japanese, English (B1/B2 level)** Position Summary: Handle live contacts of customers and provide appropriate solution to their queries Roles and Responsibilities - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as...

**Job Details**: - Greet and welcome customers as soon as they arrive at the salon. - Manage and schedule appointments with potential clients (make appointments with first trial - customers). - Answering phone calls and questions about products and services. - Monitor client's databases, market conditions, and trends. - Ensure the reception area is tidy and...

**Job Details**: Ø Greet and welcome customers as soon as they arrive at the salon. Ø Manage and schedule appointments with potential clients (make appointments with first trial customers). Ø Answering phone calls and questions about products and services. Ø Monitor client's databases, market conditions, and trends. Ø Ensure the reception area is...

**Job description**: - Maintains friendly, fast and accurate service, ensures an excellent customer experience, and makes sure all products are consistent with company standards. - Ensures the restaurant is up to company standards with regards to cleanliness, neatness and customer accessibility. - Works as a team player to support other employees in...

**Job Requirement**: Very good at both written and spoken Chinese and English. **Responsibility**: 1. Google Analytics and Baidu Analytics: a. Set up and maintain google properties b. Ensure that GA code is correctly installed on web pages and sites to be tracked. c. Work with GA raw data, and carry out data analysis to identify conversion rates, journeys...

**Job Requirement**: Very good at both written and spoken Chinese and English. **Responsibility**: **1. Google Analytics and Baidu Analytics**: a. Set up and maintain google properties b. Ensure that GA code is correctly installed on web pages and sites to be tracked. c. Work with GA raw data, and carry out data analysis to identify conversion rates,...

**Company Profile**: Ezon Berhad is a Wellness Lifestyle Company that incorporates biotechnology, nanotechnology and Light Activated Energy (LAE) in our wellness services, health consultations and products that aims to elevate the lives of people everywhere. Ezon Group has established well-equipped LAE wellness centers in Malaysia; branching out from Johor,...