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Product Specialist

2 weeks ago

Kuala Lumpur, Malaysia Photomedic Solutions Sdn. Bhd. Full time

**Job Summary**:
**Key Responsibilities**:
**1. Product Knowledge and Education**:

- Conduct training sessions and workshops for clients and practitioners to demonstrate the proper use of laser technology.
- Create and maintain educational materials, including presentations, manuals, and marketing collateral.

**2. Sales and Business Development**:

- Identify and pursue new business opportunities to increase product sales in the laser aesthetics market.
- Build and maintain strong relationships with existing and potential clients, including clinics, hospitals, and aesthetic practices.
- Assist in developing sales strategies and promotional campaigns to enhance product visibility and market share.

**3. Technical Support**:

- Provide ongoing technical support and guidance to clients regarding laser equipment and treatments.
- Troubleshoot product issues and collaborate with the technical team to resolve client concerns.
- Conduct product demonstrations and assist in the installation of laser equipment at client locations.

**4. Market Research and Reporting**:

- Monitor industry trends, competitor activities, and market demands to inform product development and marketing strategies.
- Gather feedback from clients to identify areas for product improvement and innovation.
- Prepare regular reports on sales performance, market conditions, and customer insights.

**5. Compliance and Safety**:

- Ensure all product demonstrations and training sessions comply with safety standards and regulatory requirements.
- Educate clients about best practices for laser safety and patient care.

**Qualifications**:
**1. Education**:

- Diploma, Degree & Master in a relevant field (e.g., Biomedical Engineering, Aesthetic Medicine, Physiotherapist).

**2. Experience**:

- Minimum of 2-3 years of experience in the aesthetics or medical device industry, with a focus on laser technologies preferred.
- Proven track record in sales, technical support, or product training roles.

**3. Skills**:

- Strong knowledge of laser technology and aesthetic treatments.
- Excellent communication and presentation skills, with the ability to engage diverse audiences.
- Strong interpersonal skills with the ability to build relationships and collaborate effectively.

**Core Competencies**:

- **Customer Focus**: Prioritizes the needs of clients and ensures high satisfaction levels.
- **Technical Proficiency**: Possesses a deep understanding of laser aesthetics and related technologies.
- **Problem Solving**: Identifies challenges and develops effective solutions.
- **Adaptability**: Responds effectively to changing market conditions and client needs.
- **Team Collaboration**: Works well with cross-functional teams to achieve common goals.

**Physical Requirements**:

- Ability to travel frequently for client visits and training sessions.
- Comfort in performing hands-on demonstrations of laser equipment.

**Application Process**:

- A detailed resume/CV highlighting relevant experience.
- A cover letter expressing interest in the position and outlining key qualifications.

**Job Type**: Contract

Pay: From RM3,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday
- On call
- Weekend jobs