Agency Relationship Management, Specialist

2 weeks ago

Petaling Jaya, Malaysia AIA Group Full time

**At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.**

**So if you believe in inspiring a better future, read on.**

**WE ARE LOOKING FOR.....**Activate, grow and drive productivity of Life Planners
- Manage Life Planners to drive engagement (i.e. CAC members, MDRTs, Convention Qualifiers)
- Collaborate with AD's Work Stream or departments to increase adoption and Active Agent/ Productivity of Life Planners
- Generate CS leads through Project KEY from Life Planners
- Management of the day to day distribution support and activities for right impact.
- Work effectively with existing and develop new CS producers to maximize ANP and VoNB in Agency channel (including TAKAFUL).
- Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
- Track sales performance and key initiatives and prepare weekly and monthly sales report
- Collaborate with Segment Management to plan and execute engagement activities, R&R, campaigns to deepen and foster good relationships with Life Planners
- Deep understanding of servicing issues and ability to appropriately escalate to Client Management

**Minimum Job Requirement**:

- Education - Diploma or Degree Holder of any study
- Experience - Minimum 5 years working experience in sales, or insurance / financial related industry
- Special skills - Familiar in using Excel and PowerPoint, good presentation skills (one to one or one to many)
- Managerial skills - has experience in managing a sales team
- Good problem solving, conflict resolution and decision-making skills
- Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment

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