Executive, Quality Assurance Customer Service

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

Role: Assistant Quality Assurance Manager Language: English (Malaysians) Specialization: Global Payments Target Onboarding Date: ASAP Salary Range: 7,000 RM - 8,000 RM Location: Kelana Jaya, Selangor Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Assist in leading and coordinating the quality assurance team. - Provide training...

Job Summary:The Executive, Quality Assurance will play a critical role in supporting the university's quality initiatives, ensuring compliance with national regulatory requirements (MQA, MOHE, AACSB), and assisting in preparations for international accreditation. This position offers the opportunity to contribute meaningfully to the university's continuous...

**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...

**Job Summary**: To assist in the overall quality performance of OLDTOWN outlets by conducting R.O.S.E Audit and to ensure all outlets are adhere to OLDTOWN standards. **Key responsibilities and accountabilities**: - To assist the QA Manager on all matters pertaining to overall quality assurance and control program. - To assist in review and update...

Subang Jaya, MalaysiaExecutive, Quality Assurance & Control (QA)JOB DESCRIPTIONSEnsure staffs performed routine in accordance to job specification.Initiate action to prevent the occurrence of product nonconformity. Apply modern quality techniques to improve product quality.Verify the implementation of solutions, identify and record any product quality...

Responsibilities: - Develop and implement quality assurance policies, procedures and standards for inspection. - Supervise and manage QC in the production floor, incoming raw materials and outgoing products inspection process. - Inspect and assess production and retail are complied with company’s set of requirements (GMP, HACCP and relevant standards). -...

**Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the timeline. **Key Accountability**: - To participate and uphold the safety...

We, **SummitNext Technologies Sdn. Bhd.**, are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion, we are seeking an experienced and dynamic **Quality Assurance & Training Manager** to lead our quality management and training functions. This role ensures service excellence, drives continuous...

**Regulatory Affairs** 1. Prepare and manage product registration and notification submissions to local authorities (e.g., NPRA, MOH) as well as international authorities, including but not limited to: i. China (e.g., NMPA for cosmetics) ii. Indonesia (e.g., BPOM) iii. Australia (e.g., NICNAS / AICIS) iv. Other markets as required based on business...