Call Center Consultant

7 days ago


Petaling Jaya, Malaysia Glory Talent Solutions Sdn.Bhd Full time

**Responsibilities**:

- Phone operator
- Telemarketing - call follow-up on existing and/or new patient database
- Tele-consultation
- Social Media, etc.
- Manage patient complaints
- Salesforce CRM System
- Patient registration
- Appointment scheduling
- Appointment management
- Demand / Supply evaluation
- Change/reschedule appointments whenever necessary
- Appointment reminder & confirmation
- Paperwork eg. consultation/follow-up/call log notes, etc.
- Patient follow-up
- Statistics and Reports

**Requirement**:

- Degree/Diploma in any discipline
- 2-3 years customer service or tele
- consultant experience
- Able to speak and write in Mandarin to liaise with Mandarin speaking customers

**Salary**: RM3,800.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Call Center: 2 years (required)

**Language**:

- Mandarin (required)



  • Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Title: Call Center Consultant (Back Office)** **Duration: Permanent position** **Location: Petaling Jaya, Malaysia** **JOB DESCRIPTION**: **Phone operator ** - Telemarketing - call follow-up on existing and/or new patient database Tele consultation - Manage patient complaints. **Salesforce CRM System** - Patient registration. - Appointment...

  • Team Leader

    1 week ago


    Petaling Jaya, Malaysia Redberry Contact Center Sdn Bhd Full time

    **Are you FUN, PASSIONATE, and TRUSTWORTHY?! Come and be part of our team! REDBERRY CONTACT CENTER SDN BHD is currently looking for new hires.** **LOCATION: Redberry City, Seksyen 13, Petaling Jaya** **WORKING DAYS: Monday - Friday, 9 :30 am - 7:00 pm** **BASIC SALARY: RM3000 - RM5000** **OVERRIDING COMMISSION: UP TO 5K** **Requirements**: - At least 1...

  • Call Center Officer

    3 days ago


    Petaling Jaya, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time

    We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Office Located at: Menara K1, Jalan Klang Lama, Kuala Lumpur. Landmark: Pearl...

  • Call Center Officer

    2 days ago


    Petaling Jaya, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time

    We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Office Located at: Menara K1, Jalan Klang Lama, Kuala Lumpur. Landmark: Pearl...


  • Petaling Jaya, Malaysia SB Machines Sdn Bhd Full time

    **Purpose of the role**: A Call Center Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Call Center oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction. **Working...

  • Call Center Agent

    2 weeks ago


    Petaling Jaya, Malaysia ASK Resources Sdn Bhd Full time

    **Industry**: Insurance Company **Position**: Call Center Agent **Location**:Tun Razak Exchange, Kuala Lumpur **Working Hour**: Normal Working Hour **Salary range**: RM2,300 - RM3,500 **Responsibilities**: - Handling inbound call for customers' enquiries, issues or complaints. - Make ad-hoc outgoing calls to customers as required to resolve or...

  • Call Center Officer

    3 days ago


    Petaling Jaya, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time

    We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Fresh graduate / Housewife /Retirees / College Student. Please call - **01137855358** to arrange an interview appointment. Office...

  • Agent Call Center

    3 days ago


    Petaling Jaya, Malaysia TECHNO MECH (M) SDN BHD Full time

    Hiring Agent Call Center Company : TechnoMech (M) Sdn Bhd Working Location : Wisma TNB Jalan Anson Pulau Pinang // Menara PKNS Petaling Jaya Working hours : 24/7 Shift (5 days work, 2 days off) Benefits: Basic RM 1800-2000 + KPI RM300 Training Medical Card EPF/SOCSO Monthly Rewards **Job Types**: Permanent, Contract **Salary**: RM1,800.00 -...


  • Petaling Jaya, Malaysia My E.G. Services Berhad Full time

    Job Description: - Inbound/ outbound calls from customers and explaining the benefits and advantages of vehicle renewal services within the company. - Using scripts to provide information about product features, prices, and presenting its benefits to customers. - Negotiate with customers by clearly explaining how the company’s product services meet their...


  • Petaling Jaya, Malaysia Redberry Contact Center Sdn Bhd Full time

    **30 KEKOSONGAN! KEMASUKAN SEGERA!!** - **LOKASI: Petaling Jaya (Seksyen 13)**: - **WAKTU BEKERJA: ISNIN - JUMAAT, 9:30 PG - 7 PTG**: - **GAJI ASAS/BASIC SALARY: SEHINGGA RM 2500 + KOMISYEN SEHINGGA RM 4000!!** **SKOP KERJA** - Kerja dalam pejabat sahaja (tidak perlu berjumpa pelanggan) - Hanya menghubungi pelanggan institusi kewangan yang disediakan -...