Investigation Analyst

7 days ago

Kuala Lumpur, Malaysia Tentacle Sso Sdn Bhd Full time

**Position**:Investigation Analyst

**Location**: Kuala Lumpur, Malaysia

**Experience**: 6+ Years

**Budget**:RM 6,500/Month

**Eligible**:Only Malaysian Citizens

APJ Investigation analyst

**Description**
The Fraud Prevention & Investigation team is part of Global Brand Security within HP Legal.

Our mission is to protect the HP Brand by proactively identifying, investigating, and preventing fraud and non-compliance to HP's products worldwide.

We investigate companies and individuals who commit service warranty fraud and sales and discount fraud.

The APJ investigation analyst is working closely with the APJ fraud investigation manager focusing on the analytics activities part of a Service & Warranty Fraud investigation.

He / She will also be the focal interface with the team responsible for blocking transactions for identified fraudsters.

**Key responsibilities**:

- Extract transaction data and aggregate them into the case-specific analytics package
- Analyze the fraud patterns
- Consolidate findings to facilitate the prioritization process
- Prepare the slide set to communicate findings
- Upload case documents into the case management system
- Perform reporting on open and close cases, fraud classification
- Populate a template for blocking transactions

Key skills:

- Proficiency in Microsoft Office, Teams, Sharepoint, web browser tools
- Excellent interpersonal and communications skills, including presentation, reporting
- Excellent analytical skills and proficiency in using analytics software tools.
- Demonstrated ability to perform under pressure in complex situations.
- Excellent project management skills, including planning, execution, and implementation.
- Strong business and financial acumen.

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