Payment Investigation Analyst

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kamlax Global Technologies Full time 50,000 - 80,000 per year


Hiring: Payment Investigation Analyst / Remittance Investigation Officer (Junior Level)

Kuala Lumpur

Fresh Graduate – 3 Years Experience

Follows Singapore Public Holidays

We're expanding our
Customer Service & Investigation (CSI)
team under the
Payment Operations – Centre of Excellence
and are looking for
junior talent
who are eager to grow in the banking & payments industry

If you're a
fresh graduate
or someone with
0–3 years of experience
, this is a great opportunity to start your career in payment operations & investigations.

What You'll Do:

  • Handle email/SWIFT enquiries from internal and external clients.
  • Investigate payment issues such as non-receipt of funds, amendments, cancellations, or exceptions.
  • Verify and process investigation cases accurately.
  • Support payment operations to meet SLA timelines.
  • Work closely with team members, bankers, and customers to resolve cases.
  • Participate in UAT and projects when required.

Who We're Looking For:

Fresh grads are welcome

Candidates with up to 3 years of experience in banking/financial services/remittance are encouraged to apply.

  • Strong attention to detail and willingness to learn.
  • Good communication skills and ability to handle time-sensitive tasks.
  • Positive attitude and team-player mindset.

Requirements:

  • Bachelor's degree in Banking, Finance, Business, Accounting, or related field.
  • Passionate about payment operations, investigations, or customer service.

Interested Candidates, Please Send Your Resume:

Email:

WhatsApp:

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